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Retail Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Hardworking and reliable any job I worked, with strong ability in everything. Offering new skill. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Brand promotions
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Independent judgement
  • Money Transfer Systems
  • Money handling
  • Retail sales
  • Customer assistance
  • Teamwork
  • Cash register operation
  • POS system operation
  • Multitasking
  • Coordination
  • Planning
  • Conflict resolution
  • Cash counting machine operations
  • Payment processing
  • ID verification
  • Merchandise restocking
  • Product recommendations
  • Coin counting
  • Loss prevention
  • Cash management
  • Customer greeting
Experience
Retail Sales Associate, 03/2021 to 04/2021
Batteries Plus, Llc Williamsburg, VA,
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Stocked, replenished and organized inventory, completing tasks
  • Managed cash register operations using POS system, including processing sales and returns.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Help customers load purchased equipment when necessary.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Helped customers by answering questions and locating merchandise.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Delivered service and support to each customer, paving way for future business opportunities.
Cashier, 12/2020 to 03/2021
Vpne Parking Solutions Delray Beach, FL,
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received payments and issued receipts.
Cashier/Food Runner, 08/2017 to 07/2020
Vpne Parking Solutions Hingham, MA,
  • Operated cash register, collected payments and provided accurate change.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Kept buffet restocked with correct food items.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Offered insight into menu items to answer customer questions.
  • Inventoried food supplies to determine needs and replenish stations.
  • Pitched in to help by washing dishes.
  • Made sure that there was enough food to serve
  • Let everyone know when we run out of a product
  • Worked with everyone, kept a bubbly personality
  • Customer service
  • Helped with the team lead.
Cashier, 10/2019 to 01/2020
Walmart City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received payments and issued receipts.
Education and Training
High School Diploma: , Expected in 03/2021
to
Watertown High School - Watertown, WI
GPA:
  • Honor Roll all 4 years.
  • 3.4 GPA
  • Gold for fccla Recipient
Bachelor of Business Administration: Business Administration And Management, Expected in 06/2025
to
University of Wisconsin - Stevens Point - Stevens Point, WI
GPA:

Will be attending in fall of 2021.

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Resume Overview

School Attended
  • Watertown High School
  • University of Wisconsin - Stevens Point
Job Titles Held:
  • Retail Sales Associate
  • Cashier
  • Cashier/Food Runner
  • Cashier
Degrees
  • High School Diploma
  • Bachelor of Business Administration

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