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retail sales associate resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Teamwork and Collaboration
  • Training and Development
  • Analytical and Critical Thinking
  • Cultural Awareness
  • Problem-Solving
  • Self-Motivated
  • Attention to Detail
  • Active Listening
  • Excellent Communication
  • Display Setup
  • Customer Needs Assessment
  • Cash Handling
  • Stocking and Receiving
  • Verbal and Written Communication
  • Policy and Procedure Adherence
  • Product Recommendations
  • Merchandising
  • Store Opening and Closing
  • Stockroom Upkeep
  • Customer Service
  • Building Customer Relationships and Loyalty
  • Engaging with Diverse Customers
  • Strong Communication and Interpersonal Skills
  • Safety and Cleanliness Standards
  • Inventory Management
  • Computer Proficiency and Microsoft Office
  • Adaptable and Flexible
  • Excellent Written and Verbal Communication
  • Product Knowledge
  • Building Customer Loyalty
  • Energy and Physical Stamina
Experience
09/2022 to 01/2023 Retail Sales Associate Southern States Cooperative, Inc. | Martinsburg, WV,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered store and merchandise questions and led customers to wanted items.
  • Exchanged merchandise for customers and accepted returns.
  • Bagged or packaged purchases and wrapped gifts.
  • Recommended, selected and located merchandise based on customer desires.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Described merchandise and explained use, operation and care.
  • Placed special orders or called other stores to find desired items.
12/2017 to 06/2019 Independent Contractor, Warehouse Associate Filmwerks International | City, STATE,
  • Collaborated closely with clients to better understand entire project scope.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Worked safely around moving machinery.
  • Performed inventory counts and stocked merchandise.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Consistently lifted materials weighing as much as 20-50 pounds.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
11/2017 to 09/2019 Dishwasher, Food prep Chef Pinpoint Restaurant | City, STATE,
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans items used often by kitchen staff
  • Stepped into additional roles during busy times to boost coverage of important stations
  • Followed supervisor instructions to complete tasks on time
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
  • Kept work area clean, dry and free of debris to prevent incidents and accidents
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless
  • Kept kitchen areas neat and clean by removing trash and organizing supplies
  • Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats
  • Gently moved glassware, crystal and other delicate items to prevent breakage
Education and Training
Expected in 06/2019 to to High School Diploma | FilmwerksDamirJohn T. Hoggard, Shipyard, Wilmington, NC GPA:
Expected in to to | National Academy Of Sports Medicine, Gilbert, AZ, GPA:

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Resume Overview

School Attended

  • FilmwerksDamirJohn T. Hoggard
  • National Academy Of Sports Medicine

Job Titles Held:

  • Retail Sales Associate
  • Independent Contractor, Warehouse Associate
  • Dishwasher, Food prep Chef

Degrees

  • High School Diploma
  • Some College (No Degree)

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