retail sales associate resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
I work with customers one on one with a positive attitude. I can use computers, cash registers, printers, copiers for efficient work output. I am a team player with my co-workers. I have organized and filed documents and charts for future use. I have made phone calls for scheduling appointments and procedures. I have dealt with insurance companies for approval on clients personal care. I have worked side by side with office management and with physicians for personal patient care. I am always open for new learning experiences, to futher my knowledge in all fields.
Skills
Assigning Tasks
Managing Cash Register
Store Policies and Procedures
Suggestive Selling
Locating Merchandise
Building Customer Relationships and Loyalty
Computer Proficiency and Microsoft Office
Strong Communication and Interpersonal Skills
Adaptable and Flexible
Safety and Cleanliness Standards
Cash Handling
Customer Service
Team Cooperation
Maintaining Clean Work Areas
Positive Customer Engagement
Work History
11/2017 to CurrentRetail Sales AssociateTds Telecom | New York, NY,
Greeted customers and helped with product questions, selections and purchases.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Informed customers of current store promotions to encourage additional sales purchases.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Issued receipts and processed refunds, credits or exchanges.
Folded and arranged merchandise in attractive displays to drive sales.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with shift manager to solve problems and handle customer concerns.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
03/2000 to 10/2016Licened Practical NurseApex Capital Corp | Fort Worth, TX,
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
Cared for wounds, provided treatments and assisted with procedures.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Administered controlled narcotics, inserted IVs and performed catheterizations.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Performed routine evaluations of each patient's status, needs and preferences.
Assisted with admissions, appointments, transfers and discharges.
Obtained patient vital signs and input/output measurements from inpatients.
Comforted and counseled patients and families throughout care process.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Delivered updates in patient status to charge nurse, recording changes in medical records.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Supported physicians during examinations and scans to assist with diagnostic procedures.
03/2000 to 10/2016Office ClerkMiddlesboro ARH Hospital | City, STATE,
Interacted with customers by phone, email or in-person to provide information.
Provided clerical support to company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
Delivered clerical support by handling range of routine and special requirements.
Kept reception area clean and neat to give visitors positive first impression.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Checked documentation for accuracy and validity on updated systems.
Handled incoming business and client requests for information.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Managed multiple projects simultaneously using organizational and analytical skills.
Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
Handled client correspondence and tracked records to foster office efficiency.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Received and routed business correspondence to correct departments and staff members.
Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
Routed more than 30 calls per day to office staff members.
Assisted team members with administrative requirements by expertly using diverse office software.
Informed and supported business leaders through consistent communication and administrative support duties.
Verified cards, gave change and collected and processed over $100 worth of cash/credit card payments.
Education
Expected in to to Took Classes For 2 Years For Requirements of Nurse | NursingSoutheast Community College, Middlesboro, KY, GPA:
Expected in 05/1998 to to Associate Degree in Nursing | NursingCumberland Valley Health Occupations, Pineville, KY, GPA:
Completed professional development in Nursing
Expected in 05/1985 to to High School Diploma | Middlesboro High School, Middlesboro, KYGPA:
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Resume Overview
School Attended
Southeast Community College
Cumberland Valley Health Occupations
Middlesboro High School
Job Titles Held:
Retail Sales Associate
Licened Practical Nurse
Office Clerk
Degrees
Took Classes For 2 Years For Requirements of Nurse