Retail Sales Associate Resume Example Footaction

RETAIL SALES ASSOCIATE

Summary

Efficient and skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. I am punctual, honest, and a hard worker. I know all about working with people because I have been a part of a team basically all my life. I encourage and love constructive criticism and I grind every day. I never let personal life interfere with business or my money.

Experience

Footaction - Retail Sales AssociateHammond, LA08/2019 - Current

Maintained current store, product and promotional knowledge to drive consistent sales.
Provided every customer with professional and polite support for sales and service needs.
Initiated friendly conversation with each customer to determine level of assistance required.
Bagged, wrapped and packaged purchases according to customer needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Generated brand awareness and positive product impressions to increase sales.
Worked with off-site locations to find desired items for customers.
Processed payments and maintained accurate drawers to meet financial targets.
Assisted customers by checking Foot Locker Inc. system to find merchandise at other locations, arranging for shipments and delivery.
Followed all company policies, rules and procedures to promote company goals and ensure safety.
Proactively engaged shoppers, providing assistance and information on merchandise and product features.
Promoted customer satisfaction by being patient, polite, and showing them the hottest shoes we had in the store.
Completed all assigned training to stay updated on important policies and procedures.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Assisted in ringing up sales at registers and bagging merchandise.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Answered questions about current promotions and resolved issues according to store policies.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Built customer loyalty by engaging with and identifying product needs of customers.
Helped customers by answering questions and locating merchandise.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Promoted brand through event marketing, demonstrations and sales.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Celebration Station - CashierBaton Rouge, LA05/2018 - 06/2019

Provided assistance with purchases, locating items and signing up for rewards programs.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Smoothly processed incoming orders, handling over a hundred transactions per day with exceptional accuracy.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.

Burton's Law Office - ReceptionistNew Iberia, LA05/2016 - 08/2016

Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Sorted incoming mail and directed to correct personnel each day.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Took accurate messages for staff and management to facilitate open and speedy communication.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Kept reception area clean and organized to offer positive first impression to every visitor.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Provided information to callers and drafted office emails.
Answered and directed incoming calls using multi-line telephone system.
Greeted customers, answered general questions and directed to appropriate locations.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Answered telephones and directed calls to appropriate staff members.
Gathered, sorted, distributed and sent mail and packages.

Activities

Active member in BEA

Skills

Presentation
Writing
Public speaking
Retail sales
Brand promotions
Teamwork

Interpersonal and written communication
Customer assistance
Customer service
Team building
Organization

Education and Training

Some College (No Degree): Mass CommunicationSoutheastern Louisiana UniversityHammond, LA

Resume Overview

Companies Worked For:

Footaction
Celebration Station
Burton's Law Office

School Attended

Southeastern Louisiana University

Job Titles Held:

Retail Sales Associate
Cashier
Receptionist

Degrees

Some College (No Degree) : Mass Communication

Retail Sales Associate Resume Example

Resume Score: 80%

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