(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

My experience in customer and client relations would make me a great fit as the Unit Coordinator of the Labor & Delivery Department. Not only my professional background, but my background as a patient and mother will help me maintain the level of excellence your department has. My attention to detail and strong work ethic will help me blend effortlessly into the rotation. I wan to work specifically in L&D and feel as though my enthusiasm and readiness to learn will make me a perfect fit.

  • Handling Customer Complaints
  • Performance Management
  • Team Management and Supervision
  • Motivational Leadership
  • Proficient in Microsoft Office
  • Customer Service Management
  • Attention to Detail
  • Facilities Maintenance
  • Verbal and Written Communication
  • Travel Coordination
  • Project Management
Raymond High School Raymond, NH, Expected in 06/2005 High School Diploma : - GPA :
Work History
Paradies Lagardère Travel Retail - Retail Sales Associate
Syracuse, NY, 11/2013 - Current
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Opened and closed store independently.
  • Worked closely with moms to be and new mothers on gear, furniture and bedding.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
Lhc Group - Assistant Office Manager
Denver, NC, 05/2011 - 12/2016
  • Delivered administrative support to office staff, promoting excellence in office operations.
  • Coordinated board and committee meetings, including schedules, information preparation and distribution.
  • Transferred and directed phone calls and mail to correct staff members.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Maintained supplies for both of the office and the 12 locations we had throughout New England.
  • Oversaw shipment receiving and distribution.
  • Managed travel for the regional directors of Cellular Sales.
  • Worked closely with human recourses as our main office was located in Tennessee.
  • Maintained office contracts for landscaping, plowing, office shredder and any other outsourced jobs.
  • Worked closely with the office manager and maintained office workflow.
  • Created and maintained employment for not only the back office employees, but the employees throughout New England.
  • Managed chargeback requests.
  • Made and maintained the training manuals for the back office.
Roper St. Francis Health Care - CA - Chiropractic Assistant
Johns Island, SC, 12/2010 - 05/2011
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Inputted patient data into office's computer system and checked all information for accuracy.
  • Scheduled patient appointments for busy chiropractic practice.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared patients for X-rays.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Freedom Pharmacy - Patient Care Coordinator
City, STATE, 04/2006 - 12/2010
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Resolved problems with communication and billing to foster seamless services.
  • Call center operated. Made outgoing as well as maintained incoming phone calls.
  • Completed patient information, verified prescriptions and insurance information.
  • Floated with shipping and receiving.
  • Worked closely with fertility specialists to help patients receive their prescriptions in a timely manner as they were always time sensitive.

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Resume Overview

School Attended

  • Raymond High School

Job Titles Held:

  • Retail Sales Associate
  • Assistant Office Manager
  • CA - Chiropractic Assistant
  • Patient Care Coordinator


  • High School Diploma

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