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Retail Sales Associate Resume Example

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Nicole
Woods
Professional Summary

My experience in customer and client relations would make me a great fit as the Unit Coordinator of the Labor & Delivery Department. Not only my professional background, but my background as a patient and mother will help me maintain the level of excellence your department has. My attention to detail and strong work ethic will help me blend effortlessly into the rotation. I wan to work specifically in L&D and feel as though my enthusiasm and readiness to learn will make me a perfect fit.

Skills
  • Handling Customer Complaints
  • Performance Management
  • Team Management and Supervision
  • Motivational Leadership
  • Proficient in Microsoft Office
  • Customer Service Management
  • Attention to Detail
  • Facilities Maintenance
  • Verbal and Written Communication
  • Travel Coordination
  • Project Management
Education
Raymond High SchoolCity06/2005High School Diploma
Work History
Company Name - Retail Sales Associate
City, State11/2013 - Current
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Opened and closed store independently.
  • Worked closely with moms to be and new mothers on gear, furniture and bedding.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
Company Name - Assistant Office Manager
City, State05/2011 - 12/2016
  • Delivered administrative support to office staff, promoting excellence in office operations.
  • Coordinated board and committee meetings, including schedules, information preparation and distribution.
  • Transferred and directed phone calls and mail to correct staff members.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Maintained supplies for both of the office and the 12 locations we had throughout New England.
  • Oversaw shipment receiving and distribution.
  • Managed travel for the regional directors of Cellular Sales.
  • Worked closely with human recourses as our main office was located in Tennessee.
  • Maintained office contracts for landscaping, plowing, office shredder and any other outsourced jobs.
  • Worked closely with the office manager and maintained office workflow.
  • Created and maintained employment for not only the back office employees, but the employees throughout New England.
  • Managed chargeback requests.
  • Made and maintained the training manuals for the back office.
Company Name - CA - Chiropractic Assistant
City, State12/2010 - 05/2011
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Inputted patient data into office's computer system and checked all information for accuracy.
  • Scheduled patient appointments for busy chiropractic practice.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared patients for X-rays.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Company Name - Patient Care Coordinator
City, State04/2006 - 12/2010
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Resolved problems with communication and billing to foster seamless services.
  • Call center operated. Made outgoing as well as maintained incoming phone calls.
  • Completed patient information, verified prescriptions and insurance information.
  • Floated with shipping and receiving.
  • Worked closely with fertility specialists to help patients receive their prescriptions in a timely manner as they were always time sensitive.
Photography, Hiking, Avid Cross Fit Athlete, Mom of Three

In 2016, I started my own small photography business. Specifically looking to capture memories for growing families. It is always amazing to see as families grow and shift into different seasons of their lives.

I enjoy being outside with my three boys and three dogs. We own a Yellow Lab Murphy, a Springer Spaniel Cooper and recently added Bear our 70 pound, 6 month old Cane Corso this past Spring. I try to attend my local Cross Fit Gym 5 days a week. In Decemeber of 2019, I was chosen to receive a free year of Cross Fit classes. Even thru the chaos of 2020, I have been maintaining my commitment to fitness with an amazing group of people at Crossfit Epping.

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Resume Overview

School Attended

  • Raymond High School

Job Titles Held:

  • Retail Sales Associate
  • Assistant Office Manager
  • CA - Chiropractic Assistant
  • Patient Care Coordinator

Degrees

  • High School Diploma

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