Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
My experience in customer and client relations would make me a great fit as the Unit Coordinator of the Labor & Delivery Department. Not only my professional background, but my background as a patient and mother will help me maintain the level of excellence your department has. My attention to detail and strong work ethic will help me blend effortlessly into the rotation. I wan to work specifically in L&D and feel as though my enthusiasm and readiness to learn will make me a perfect fit.
Skills
- Handling Customer Complaints
- Performance Management
- Team Management and Supervision
- Motivational Leadership
- Proficient in Microsoft Office
- Customer Service Management
- Attention to Detail
- Facilities Maintenance
- Verbal and Written Communication
- Travel Coordination
- Project Management
Education
Raymond High School Raymond, NH, Expected in 06/2005 – – High School Diploma : - :
Work History
Paradies Lagardère Travel Retail - Retail Sales Associate
Syracuse, NY, 11/2013 - Current
Syracuse, NY, 11/2013 - Current
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Folded and arranged merchandise in attractive displays to drive sales.
- Opened and closed store independently.
- Worked closely with moms to be and new mothers on gear, furniture and bedding.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders and gift card activations.
- Answered questions about store policies and addressed customer concerns.
Lhc Group - Assistant Office Manager
Denver, NC, 05/2011 - 12/2016
Denver, NC, 05/2011 - 12/2016
- Delivered administrative support to office staff, promoting excellence in office operations.
- Coordinated board and committee meetings, including schedules, information preparation and distribution.
- Transferred and directed phone calls and mail to correct staff members.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Maintained supplies for both of the office and the 12 locations we had throughout New England.
- Oversaw shipment receiving and distribution.
- Managed travel for the regional directors of Cellular Sales.
- Worked closely with human recourses as our main office was located in Tennessee.
- Maintained office contracts for landscaping, plowing, office shredder and any other outsourced jobs.
- Worked closely with the office manager and maintained office workflow.
- Created and maintained employment for not only the back office employees, but the employees throughout New England.
- Managed chargeback requests.
- Made and maintained the training manuals for the back office.
Roper St. Francis Health Care - CA - Chiropractic Assistant
Johns Island, SC, 12/2010 - 05/2011
Johns Island, SC, 12/2010 - 05/2011
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Inputted patient data into office's computer system and checked all information for accuracy.
- Scheduled patient appointments for busy chiropractic practice.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Taught patients about medications, procedures and care plan instructions.
- Prepared patients for X-rays.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Freedom Pharmacy - Patient Care Coordinator
City, STATE, 04/2006 - 12/2010
City, STATE, 04/2006 - 12/2010
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Resolved problems with communication and billing to foster seamless services.
- Call center operated. Made outgoing as well as maintained incoming phone calls.
- Completed patient information, verified prescriptions and insurance information.
- Floated with shipping and receiving.
- Worked closely with fertility specialists to help patients receive their prescriptions in a timely manner as they were always time sensitive.
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Resume Overview
School Attended
- Raymond High School
Job Titles Held:
- Retail Sales Associate
- Assistant Office Manager
- CA - Chiropractic Assistant
- Patient Care Coordinator
Degrees
- High School Diploma
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