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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 10 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Efficient STAR WORKER skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Personable [MY CAREER] with background providing exemplary customer service in Money Services, An costomer services in stores. Practiced in use of POS systems and proficient in money handling. Deliver effective loss prevention and thorough product knowledge.

Team-oriented STRONG, PROFESSIONALISM able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing 2011=10 years' experience in retail settings, including STOCKING and specially departments. Adept at navigating [Software] and POS platforms.

Personable professional consistently praised by management for exceeding annual sales. Available [Number] hours per week, including weekends and evenings. Accustomed to identifying customer needs and upselling to higher value products. Composed and articulate individual with expert-level product knowledge.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of [Type] and [Type] products.

Personable Sales expert with [Number] years in [Industry] retail sales and customer service. Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns.

Goal-oriented [Job Title] with [Number]+ year background in [Type] sales. Deliver unmatched product knowledge and customer service. Proven creator of satisfied, repeat clientele.

Strategic [Job Title] with [Number] years of experience in retail environments. Recognized for ability to communicate with over [Number] customers per shift and providing exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability.

Detail-oriented [Job Title] with [Number] years in retail and related positions. Exceptional [Skill] and [Skill] skills. Consistently go extra mile to promote customer satisfaction and meet sales goals.

Driven [Job Title] motivated to leverage strong background in [Type] sales and related positions. Develop strategic and successful merchandising strategies to meet and exceed objectives. Demonstrated excellence in [Skill] and [Skill].

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with [Company] and make lasting positive impact on business operations.

Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Responsible and friendly Most Outgoing Employers able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Culinary Expertise with demonstrated command of Doing things correct, or I wont do at all. Long trained expert with developed aptitude for Being Patient and understanding, to make sure my customers know where to go an why they come back. Multilingual and fluent in Portuguese and Spanish, offering solid comprehension of cultural diversity.

Culinary Experts, student with background in Arts Of Culinary/ in Many Ways. Strong technical proficiency with work history in HS Copy Center were was taught the magic of optimus confidence and Being Proud Of The Talents IVE GROWN TO OWN. In-depth knowledge of W,OFFICE coupled with MICROSOFT and POWERPOINT abilities. Proven history of MICROSOFT EXCELLand MICROSOFT Most of all Microsoft word.

Hardworking and reliable Constant Worker, with strong ability in Multiple if Not All MICROSOFT OFFICE PERKS,and paperwork filing. Offering organization, Meetings, appointments, crew meetings and The Ability To Constantlykeep notes as well as organization. Highly organized, proactive and punctual with team-oriented mentality.

Molecule Forensic Research, with talent for Graduate With Honors in Chemistry and Forensics. Strong knowledge of A science Buff, and going beyond to find the causes in forensic Science Algorithms. Communicative and team-oriented with proficiency in WHOLE COPY CENTER OFFICE. When I also put together, printed wrapped Hudson High schools/ the TOWNS OWN NEWSPAPERS.Which took a years trade in HS at working in Copy/wood/Culinary Trades, an fell highly for. Proven history of fostering Respect and tragedy to meet team, individual and management objectives.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 11 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Efficient Retail skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Driven Business woman with +10 years of experience selling Anything I Was Instructed to, Merchandise and attracting loyal customers through personalized service. Talented at understanding customers' needs, suggesting suitable merchandise, stay busy and continue working. Dedicated to enhancing customer experiences with friendly approach.

Personable Leigh Enterprise with background providing exemplary customer service in Convenient stores/Super Gas Stations, or even the Umpteen hours of work. Practiced in use of POS systems and proficient in money handling. Deliver effective loss prevention and thorough product knowledge.

Team-oriented To A fault, professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing +10 years' experience in retail settings, including Culinary and Retail specialty departments. Adept at navigating [Defenses] and POS platforms.

Skills
  • Interpersonal and written communication
  • Retail merchandising expertise
  • Customer assistance
  • Cash register operation
  • Sales expertise
  • Retail sales
  • Independent judgement
  • Documentation and recordkeeping
  • Money handling
  • Teamwork
  • POS system operation
  • Computer skills
  • Decision-making
  • Not only operated A Whole Shell Gas Station, but ALL OF THE SHELL STATIONS AROUND ME. An the ones I worked most at had indeed it's own carwash Operator, but I was the only one there to fix the unrail roller but I tried more than anyone to go out of my way to make my customers happy with all services. So what I'm highly interested in is either FOOD SERVICES OR RETAIL SERVICES. CATERING SERVICES.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Fluent in English,Portuguese, Spanish
  • Dispute mediation
  • Critical thinking
Experience
Company Name | City, StateRetail Sales Associate09/2013 - 09/2015
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted customers by checking [Software] system to find merchandise at other locations, arranging for shipments and delivery.
  • Fostered customer retention by assessing and meeting product needs.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Increased customer service feedback scores [Number]% by delivering outstanding service to [Number] customers daily.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Increased store sales [Number]% by cross-selling complementary items.
  • Promoted customer satisfaction by [Action] and [Action].
  • Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
  • Prepared products for promotional sampling during in-store demonstrations.
  • Recruited, hired and trained [Number] associates in [Year] to develop team into productive members with excellent product knowledge
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
  • Worked with off-site locations to find desired items for customers.
  • Increased sales [Number]% through suggestive selling and persuasiveness.
  • Promoted brand through event marketing, demonstrations and sales.
  • Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Helped customers by answering questions and locating merchandise.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Offered coupons and special deals to increase quantity of customer spending [Number]%.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Help customers load purchased equipment when necessary.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Generated brand awareness and positive product impressions to increase sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Adhered to all company initiatives and achieved established goals for each.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted average of [Number] customers per day in finding or selecting items.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Inspected finished products for quality and adherence to customer specifications.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Identified machinery issues and repaired parts to keep equipment up and running.
  • Removed and replaced tools and dyes to complete various tasks.
  • Monitored operating power plant equipment and readouts to identify problems and pursue corrective action.
  • Calibrated each machine at beginning and end of each shift.
  • Maintained correct temperature, levels and pressures on process systems and equipment.
  • Created and maintained daily activity logs to track ongoing operational performance.
  • Compiled operational data into reports to help management spot trends and resolve problems.
  • Evaluated materials for quality and sorted parts and final products.
  • Operated, maintained and performed repairs on [Type] equipment.
  • Cleaned and lubricated equipment on regular schedules to maintain life of machinery and achieve consistent operations.
  • Received and processed written and verbal instructions, prints and work orders.
Company Name | City, StateFood Service Worker08/2011 - 12/2012
  • Prepared large batches of [Type] food according to standard recipes.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Complied with company service standards, including inventory and cash control procedures.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Cleaned utensils, dishes and glasses for customer use.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Verified compliance with all sanitation and safety requirements.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Received food orders from individuals and explained offerings.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Upheld food safety standards at all times.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Distributed supplies, utensils and portable equipment.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Washed, peeled, cut and measured recipe ingredients.
Company Name | City, StateSpecial Needs Caregiver09/2009 - 11/2009
  • Assisted [Type] patients with [Task], closely monitoring conditions and safety.
  • Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Traveled with [Job title] to take notes and dictation at meetings.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Checked mail, shopped for groceries and handled bill payments.
  • Kept detailed records of patient care, [Type] progress, medication administration and changes in health or other conditions.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Coached patients on [Type] at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Educated families and patients on potential plans for [Type] care, including [Type]and [Type] options.
Company Name | City, StateWayside Program Chef09/2006 - 10/2008
  • Partnered with [Job title] to create dynamic entrees for large banquets and special events.
  • Continually aware of dramatic changes to kitchens, including Health Department Standards and customer requests for healthier food options.
  • Monitored quality, presentation and quantities of plated food across line.
  • Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
  • Monitored and improved performance of [Number] team members resulting in [Number] meals produced daily.
  • Developed innovative menu to provide customers with over [Number] high-quality food options.
  • Streamlined kitchen processes to shorten wait times and serve [Number] additional guests per hour.
  • Incorporated customer recommendations and feedback to experiment with new dishes.
  • Created exciting dishes at competitive prices to attract clientele and increase revenue.
  • Adjusted seasonal plans to source local ingredients and align special dishes with area events.
  • Supervised [Number] BOH staff members and delivered mentorship to strengthen kitchen skills.
  • Purchased ingredients from local farms to benefit environment and reduce costs [Number]%.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Performed financial analysis and recommended effective methods to cut costs.
  • Utilized local, fresh food products to support local economies and showcase community support.
  • Provided excellent professional development opportunities for staff.
  • Focused on customer satisfaction, creating delicious cuisine to impress diners.
  • Managed kitchen staff team of [Number] and assigned various stages of food production.
  • Conducted assessments and utilized root cause analysis to implement corrective action strategies.
  • Monitored all meals served for temperature and visual appeal.
  • Coordinated and executed menu planning, recipe development and daily restaurant operations.
  • Planned and prepared food product orders to maintain appropriate stock levels.
  • Created recipes, incorporating various techniques, to build flavor and unique visual appeal.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Considered seasonal product pricing and availability in development of promotional dishes and menu selections.
  • Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
  • Oversaw hiring, training and development of kitchen employees.
  • Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
Education and Training
Bunker Hill Community College | City, StateAssociate of Science in Culinary Arts06/2013

I Got A Full Paid Package To 2 Different Culinary Colleges DIRECTLY after Highschool. Yes I went to Hudson High from Freshman year to junior year then as I left HHS I ACTUALLY GRADUATED FROM EBHS. Which after entering my information I actually got accepted at JWU, LE CORDON BLEU, AND BHCC. AFTER EXPLORING ALL 3 IVE NOTICED WHATS THE POINT OF PAYING SO MUCH MORE$$$ TO LEARN THE SAME BUT MORE INTREAGINN THINGS AT BUNKER HILL COMMUNITY COLLEGE IS THAT IM LEARNING Exactly the same thing as the other two schools. So I attended BHCC AN WAS JUST AS HAPPY A LIL MORE THAN ID THOUGHT. BUT I HAD 1 MORE YEAR LEFT UNTIL I WAS RUSHED IN THE ER AN WAS DIAGNOSED WITH CANCER. YES IN GODS NAME I BEAT IT AN MADE ME LOOSE MY ALL PAID SCHOLARSHIP ID LOVE TO GO BACK TO SCHOOL. IVE Been working as a COOK, BAKER, DESIGNER ECT AN I LOVE/ENJOY EVERY MOMENT.

East Boston High School | City, StateHigh School Diploma06/2011
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Resume Overview

School Attended

  • Bunker Hill Community College
  • East Boston High School

Job Titles Held:

  • Retail Sales Associate
  • Food Service Worker
  • Special Needs Caregiver
  • Wayside Program Chef

Degrees

  • Associate of Science in Culinary Arts
    High School Diploma

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