retail sales associate resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building and connecting with others on a positive personal and professional level while carrying out given task in a timely manner. Highly organized, proactive and punctual with team-oriented mentality.

  • POS System Operation
  • Building Customer Loyalty
  • Verbal and Written Communication
  • Time Management
  • Problem-Solving
  • Order Processing
  • Teamwork and Collaboration
  • Display Setup
  • Product Recommendations
  • Customer Service
  • Upselling Techniques
  • Meeting Sales Goals
  • Defects Identification
  • Material Loading and Unloading
  • Attention to Detail
  • Hand-Held Scanners
  • Computer Skills
  • Packing Slip Verification
  • Heavy Lifting
  • Safe Machine Operation
  • Punctual and Dependable
  • PPE Compliance
  • Able to Lift 50 Lbs
  • Strong Organization Skills
  • Critical Thinking
  • Data Management
05/2022 to Current Retail Sales Associate Tempur-Pedic | Wheeling, WV,
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Created price tags and merchandise signs for new items.
  • Cross-sold products to boost overall sales purchases.
  • Used product knowledge to suggest items to match client needs.
  • Managed cash register operations using POS system to process payments and bagged items for customer check out.
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
06/2021 to Current Mailroom Clerk Amentum | Moline, IL,
  • Scan prepped paperwork into correct cues
  • Prep paperwork from sorted mail trays within given time demand.
  • Upload claim files located on CDs online for adjusters
  • Update spread sheets in Microsoft Excel to keep data updated
  • Trained others on Esurance process.
  • Operated mail processing equipment and manually sorted mail.
  • Loaded letters into a jogger machine and maintained continuous flow when feeding letters to be cut.
  • Mail out documents and CD's per request.
  • Received, sorted and organized incoming letters and packages.
  • Operated copier to print, copy, and scan documents
  • Use Microsoft Teams for meetings with adjusters.
  • Pull documents to assist with tasks.
  • Packaged items in boxes or envelopes and sealed.
  • Scheduled pickups for outgoing parcels with external mail delivery services.
09/2020 to 06/2021 Inbound Stower /Packer Circle K Stores, Inc. | Mobile, AL,
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Continuously moved boxes of products weighing up to 50 pounds.
  • Scanning products with freehand scanner and physically placing them in their various bar-coded locations in a timely manner
  • Inspecting and/or examining each item to ensure that they are not damaged.
  • Met or exceeded target for on-time customer shipments.
  • Assembled customer orders from stock and packed items in boxes.
  • Accomplished production goals by working with speed and accuracy.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
09/2019 to 09/2020 Cashier Chick Fil A | City, STATE,
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Delivered high level of customer service to customers using active listening and engagement skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Discounted purchases by scanning and redeeming coupons.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education and Training
Expected in 06/2023 to to Associate of Science | Diagnostic Medical Sonography Tarrant County College District, Fort Worth, TX GPA:
  • 4.0 GPA
  • Dean's List Honoree [Fall Semester 2020]
  • Honor Roll
Expected in 06/2020 to to High School Diploma | Diagnostic Medical Sonography James Bowie High School, 2101 Highbank Dr, GPA:
Additional Information
  • Awards , A Honor Roll Dean’s List 2020-2021

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Resume Overview

School Attended

  • Tarrant County College District
  • James Bowie High School

Job Titles Held:

  • Retail Sales Associate
  • Mailroom Clerk
  • Inbound Stower /Packer
  • Cashier


  • Associate of Science
  • High School Diploma

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