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retail sales associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales, customer service, dental skills and training in dental assisting and Microsoft Office. Motivated to learn, grow and excel in helping customers, patients and employers.

Skills
  • Product and Service Sales
  • Store Merchandising
  • Point of Sale Systems
  • Cash Register Operation
  • Product Knowledge
  • Product Location
  • Microsoft applications proficiency
  • Dependable and Responsible
  • Good Telephone Etiquette
  • Multitasking Abilities
  • Flexible and Adaptable
  • Treatment Room Cleanup
  • Infection Control Proficiency
  • Dental Staff Assistance
  • Dental radiography
  • Oral surgery
  • Equipment sterilization
  • Electronic Charting
  • Proficient in Dentrix
  • Full Mouth Radiographs
  • MS Office
Work History
Retail Sales Associate, 11/2020 - 05/2021
Trek Bikes Denver, CO,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Issued receipts and processed refunds, credits or exchanges.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Greeted customers and helped with product questions, selections and purchases.
Assistant Manager, 02/2019 - 03/2020
Murphy Usa, Inc. Houghton, MI,
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Organized and re-stocked various stations and self-service items.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Processed cash, credit and touchless transactions to fulfill customer orders.
  • Communicated inventory needs and customer requests to supervisor to streamline operations.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained new employees on proper protocols and customer service standards.
  • Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
  • Memorized games and rules to facilitate positive entertainment experience.
  • Communicated proactively with guests to troubleshoot problems and provide guidance.
  • Conducted routine rounds through game room floor to check and test games.
  • Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Leveraged POS system to sell tickets, passes, food and retail items.
Snoball Stand Worker, 06/2018 - 08/2018
Mikey's Snoballs City, STATE,
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Helped patrons decide which flavor to choose according to preferences and tastes.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Offered samples of new ice cream flavors to customers.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Documented customer orders and conveyed special requests to kitchen staff.
Education
Certified Dental Assistant: Dental Assisting, Expected in 08/2020
-
Delta College - Covington, LA
GPA:
Status -
High School Diploma: , Expected in 05/2018
-
Fontainebleau High School - Mandeville, LA
GPA:
Status -

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Resume Overview

School Attended

  • Delta College
  • Fontainebleau High School

Job Titles Held:

  • Retail Sales Associate
  • Assistant Manager
  • Snoball Stand Worker

Degrees

  • Certified Dental Assistant
  • High School Diploma

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