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retail sales associate resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable Worker with background providing exemplary customer service in retail settings. Versed in POS systems operations and money handling. Results-oriented individual committed to developing positive relationships with vendors and customers.

Detail-oriented Worker with background in retail and related positions. Commended for consistently going extra mile to promote customer satisfaction and meet sales goals. Skilled in merchandise organization, product recommendation and loss prevention.

Skills
  • Customer Service
  • Team Management
  • Working Collaboratively
  • Computer Skills
  • Active Listening
  • Organizational Skills
  • Friendly, Positive Attitude
  • Fluent in Spanish
  • Microsoft Office
  • Reliable and Trustworthy
  • Problem Resolution
  • Store Opening and Closing
  • English Fluency
  • Reliable and Punctual
  • Money Handling
  • Cash Handling Accuracy
Education and Training
American Senior High School Hialeah, FL Expected in 06/2022 High School Diploma : - GPA :
Experience
Levi Strauss & Co. - Retail Sales Associate
Howell, MI, 08/2021 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Managed cash register operations using POS system and processed sales and returns.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Received and processed cash and credit payments for in-store purchases.
  • Recommended merchandise to customers based on needs and preferences.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
  • Utilized strong customer service skills to meet and exceed sales goals [Number]%.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Managed deposits, financial transactions and business inventory.
Nothing Bundt Cakes - Cashier
Oklahoma City, OK, 06/2021 - 08/2021
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Levi Strauss & Co. - Retail Sales Associate
Ia, IA, 03/2021 - 06/2021
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system and processed sales and returns.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Mister Carwash - Crew Member
Pueblo, CO, 08/2020 - 02/2021
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Drove team success by completing assigned task quickly and accurately.
  • Organized and restocked supplies to support operations and team productivity.
  • Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Assisted customers with product, promotion and policy information.
  • Processed payments and bagged items for customer check out.

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Resume Overview

School Attended

  • American Senior High School

Job Titles Held:

  • Retail Sales Associate
  • Cashier
  • Retail Sales Associate
  • Crew Member

Degrees

  • High School Diploma

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