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Retail Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 3 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Goal-oriented [Job Title] with [Number]+ year background in [Type] sales. Deliver unmatched product knowledge and customer service. Proven creator of satisfied, repeat clientele. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Skills
  • Money handling
  • Documentation and recordkeeping
  • Sales expertise
  • Retail sales
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Retail merchandising expertise
  • POS system operation
  • Customer assistance
  • Independent judgement
  • Cash register operation
  • Interpersonal and written communication
  • Money Transfer Systems
  • Teamwork
  • Work ethic
  • Relationship building
Experience
Retail Sales Associate, 03/2021 to Current
Omni HotelsParadise Valley, AZ,
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Helped customers by answering questions and locating merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Food Service Worker, 01/2021 to 03/2021
Department Of Health And Human ServicesSisseton, SD,
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Operated cash register to process cash, check and credit card transactions.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Maintained order and cleanliness of work areas to conform with health codes.
Fast Food Worker, 08/2020 to 01/2021
Penn State UniversityUniversity Park, PA,
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Kept customer and food preparation areas clean and well-organized.
  • Served orders to customers at windows, counters and tables.
  • Monitored and counted food stock and supplies to reorder on time.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Organized food items on serving trays and in carry-out packages.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Measured ingredients required for specific food items to reduce waste.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Portioned and packaged take-out foods for customers.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Meat Cutter, 01/2013 to 05/2017
Larry's Markets IncSammamish, WA,
  • Cut, wrapped, weighed and labeled orders for customers.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Answered customer questions about specific products and cut meats to specifications.
  • Monitored employee use of machinery, including mincers, slicers and sausage fillers.
  • Filled daily specialized requests and completed wholesale orders.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Handled all cash and card transactions daily.
  • Kept detailed records of meat cuts to ensure accurate inventories.
  • Trained new employees on cleanliness, client interactions and various types of meat cuts.
  • Processed beef, pork and bison for freezer storage.
  • Maintained proper food temperatures for over [Number] different products.
  • Accepted and examined quality and correctness of [Number] daily meat deliveries.
  • Enforced approved safety codes and cultivated orderly and systematic environment.
  • Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
  • Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
Education and Training
GED: , Expected in
Adult Learning Cafe - Wichita Ks,
GPA:

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Resume Overview

School Attended
  • Adult Learning Cafe
Job Titles Held:
  • Retail Sales Associate
  • Food Service Worker
  • Fast Food Worker
  • Meat Cutter
Degrees
  • GED