Retail Sales Associate Resume Example Piping Rock Health Products

RETAIL SALES ASSOCIATE

Summary

Hard working and reliable retail associate with strong customer service skills.

Experience

Retail Sales Associate | 03/2017 to 04/2020Piping Rock Health Products - Streetsboro , OH

Completed all assigned training to stay updated on important policies and procedures.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Helped customers by answering questions and locating merchandise.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Built customer loyalty by engaging with and identifying product needs of customers.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Owner/Operator/Sales Associate Manager | 03/2014 to 07/2016Accor Hotels - New York , NY

Led startup and opening of retail business and provided business development, creation of operational procedures and workflow planning.
Negotiated with vendors to gain optimal pricing on products.
Presented products at events and tradeshows to increase brand awareness.
Promoted business on social media platforms to maximize brand identity and generate revenue.

Head Bartender | 01/2012 to 02/2014Sea Vista Motel And Tiki Bar - City , STATE

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Made product recommendations to customers based on preference, food pairings and special promotions.
Accurately and efficiently handled cash drawer.
Engaged in small talk with patrons to build rapport and earn repeat business.
Performed event planning duties for larger parties and groups.
Hired and trained staff to provide every customer outstanding service while strictly adhering to inventory controls.
Maintained spotless, well-stocked bar organized and ready for any customer demand.
Upsold customers from shelf to premium brands to help boost sales.
Handled complaints and disputes from customers to promote customer satisfaction.
Managed intoxicated guests and followed alcohol awareness procedures.

Education and Training

FKCC - City,StatePsychology

Cherokee High School - - City,State | | High School Diploma06/1993

Skills

Resume Overview

School Attended

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Degrees