Dynamic Sales Associate successful at managing multiple priorities at any given time while delivering superb customer service with a smile.
Awarded Employee of the Month, November 2011 & June 2013, Travel Traders & Gaylord Opryland and Convention Center. Nashville, TN.
Delivered excellent customer service by kindly greeting and assisting each customer. Demonstrated expert knowledge of fine jewelry selections from Pandora charms, Swarovski crystal, and Majorica pearl collections. Professionally communicated to customers Pandora products, quality, value and style. Maintained visually appealing and effective displays for the entire store. Restocked inventory when shipments were received. Maintained daily record of all transactions. Worked closely with the district manager to formulate and build the store brand. Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Trained new employees on company and customer service policies and standards. Opened and closed the store, which included accountability for cash drawers and making bank deposits.
Received telephone calls, patients, and visitors to the medical facility, determined the urgency of the call or visit. Obtained patient identifying information and verified patient eligibility for treatment throughTricare enrollment, and DEERS check.Updated patient demographic information and obtained patient signatures on HIPPA, release of patient PHI forms.Completed and submitted clinical documentation in accordance with agency guidelines.Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Performed a variety of pay actions in support of military personnel. Received and reviewed pay authorization documents to ensure completeness, propriety, authentication, accuracy, compliant with applicable regulations and policies. Processed pay entitlements and travel claims. Conducted audits to ensure accuracy of pay data. Conducted finance briefings daily for 150 new Fort Campbell Soldiers.
Completed four years of academic coursework at the University of Minnesota, Minneapolis while running on the Women's Track & Field and Cross Country teams. Awarded a four year full-ride athletic scholarship 1980-1984.
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