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retail sales associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.

Skills
  • Stocking and Receiving
  • Policy and Procedure Adherence
  • Problem-Solving
  • Display Setup
  • Merchandising
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Flexible Schedule
  • Customer Service
  • Cash Handling
  • Time Management
  • Stockroom Upkeep
  • Flexible Hours
  • Brand Promotion
  • Locating Merchandise
  • Product Knowledge
  • Sales and Promotions
Experience
Retail Sales Associate, 02/2023 to Current
Osl RetailNapanoch, NY,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Cleaned shelves, counters and tables to maintain organized store.
Fulfillment Associate, 10/2022 to 01/2023
Newegg, Inc.Edison, NJ,
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Accepted, processed and quickly filled orders.
  • Located merchandise from shelves and storage areas to fill orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Followed proper packaging requirements depending on order size and type.
  • Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
  • Organized boxes or bags and palletized orders based on carrier method.
  • Wrapped and moved pallets to designated carrier area.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Evaluated merchandise condition and accounted for items in system.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
Stocker, 07/2022 to 09/2022
Radiant Senior LivingLa Conner, WA,
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Replenished items to maintain stock availability.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Updated product labels to reflect accurate pricing.
  • Palletized merchandise for easy movement to sales floor locations.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Stamped price tags on merchandise, referring to official price lists.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Placed products on conveyors for final wrapping and shipment.
Crew Member, 11/2021 to 06/2022
Arby's, LlcVandalia, OH,
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Presented orders to guests within anticipated service times.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
Education and Training
Bachelor of Science: BUSINESS MARKETING, Expected in 01/2026 to Canisius College - Buffalo, NY
GPA:
  • [DEANS MERIT SCHOLAR AWARD] Recipient
High School Diploma: , Expected in 06/2022 to 363 LEWIS J Bennett of Innovative Technology - 2885 Main St #1736,
GPA:
  • [CDOS CREDENTIAL] Jessica Claire
  • Top Ranked: [10]%

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Resume Overview

School Attended

  • Canisius College
  • 363 LEWIS J Bennett of Innovative Technology

Job Titles Held:

  • Retail Sales Associate
  • Fulfillment Associate
  • Stocker
  • Crew Member

Degrees

  • Bachelor of Science
  • High School Diploma

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