retail sales associate resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Reliable and hardworking Beauty Advisor/Supervisor with three plus years of experience. Obtained Supervisor position through my skills and knowledge in beauty industry. Communication skills, listening skills, cash management and using registers. Relationship-building strengths with costumers, effective at multi-tasking, readily adapt to change and friendly attitude under pressure. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales and arranging merchandise.
Skills
Product promotions
Cash Handling
Store Merchandising
Product Location
Customer service
Teamwork
Sales expertise
Store opening and closing
Cash Register Operation
Fluent in German (Native)
Vietnamese (Novice)
Microsoft
Work History
07/2020 to 11/2020Retail Sales AssociateLandry's | Bethesda, MD,
Provided excellent customer service to cultivate loyalty and satisfaction.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Increased sales by offering advice on purchases and promoting additional products.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Assisted customers by answering questions and fulfilling requests.
Demonstrated items to customers and created customer awareness, interest and sales.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Actively engaged customers to provide general assistance and information on store merchandise.
Approached browsing customers to initiate conversations to determine buying preferences.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Greeted customers entering store and promoted sales or special programs.
Skilled using cash register, including processing sales discounts and refunds.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
03/2017 to 03/2019Food Service ManagerBright Horizons Family Solutons | New York, NY,
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Limited portion sizes and used garnishes to control food costs.
Opening and closing store.
Organized and oversaw food service training to educate employees on various tasks
04/2015 to 01/2018Beauty SupervisorThe Tjx Companies, Inc. | Nicholasville, KY,
Helped clients achieve desired looks
Created memorable customer experiences by including special services such as hands and feet massages during appointments.
Recorded notes for future reference, including customer preferences and services delivered.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Recommended appropriate products to meet customers' individual needs.
Cultivated productive and positive relationships with customers built on loyalty and service.
Monitored Nail trends to stay on top of fashions and better serve customer needs.
Upsold additional products and services to increase sales numbers.
Suggested treatments and styles to suit customers' appearance and desired look.
Sanitized and organized station and tools.
Completed purchases and processed payments.
Met or exceeded sales goals on regular basis.
Processed payments by entering sales in register.
Maintained counter and display areas in clean and neat fashion.
Demonstrated application to achieve desired looks.
Helped customers feel relaxed and comfortable with process.
Arranged merchandise to present visually appealing displays that drive sales.
Opening and closing store.
Education
Expected in 05/2015 to to High School Diploma | Schulkolleg, Nuremberg, Germany, GPA:
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