retail sales associate resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Money handling
Assessed customer product needs and interests in order to best recommend suitable items.
Retail merchandising expertise
Customer assistance
Teamwork
Retail sales
Cash register operation
Independent judgement
POS system operation
Communication
Organization
Scheduling and calendar management
Mail management
PC proficient
Employee training and development
Experience
Retail Sales Associate, 10/2012 to 07/2014 Omaha Steaks – South Windsor, CT,
Offered coupons and special deals to increase quantity of customer spending.Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, applied discounts and collected payments to process transactions.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Answered questions about current promotions and resolved issues according t
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Assisted customers by phone regarding store operations, products, promotions and orders.
Maintained current store, product and promotional knowledge to drive consistent sales.
Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
Organized store by returning merchandise to proper areas and restocked displays.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
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