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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Summary

Swiftly adapts to shifting needs, demands, and priorities. Communicates trends and recommendations to customers and provides feedback to management.

Applies effective teamwork, customer, and sales skills simultaneously. A motivated salesperson with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for communication and problem-solving skills. Restaurant/General Manager with eight years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth.

Skills
  • Sales expertise
  • Point of Sale Knowledge
  • Customer service
  • Good listening skills
  • Food Safety Measures
  • Operational Standards
  • Verbal and Written Communication
  • Allergy Management
  • Food Preparation
  • Scheduling
  • Kitchen Cook Lines
  • Cash Handling
  • Cleaning
  • Accurate Money Handling
Work History
Retail Sales Associate, 08/2019 to 03/2020
Follette / Lane Community College Bookstore – Eugene, OR
  • Offered each customer, top-notch, personal service, and polite support to boost sales and customer satisfaction.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Night Shift Manager, 07/2013 to 05/2017
Whirled Pies Pizzeria – Eugene, OR
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Monitored food preparation, production and plating for quality control.
  • Set and oversaw weekly and special event menu plans.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Controlled food costs and managed inventory.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Maintained premises security for personnel safety and loss prevention.
Education
Bachelor of Science: Child, Youth, And Family Studies, Expected in 06/2024
Portland State University - Portland, OR

Currently Attending

Received the Bertha Harrison Scholarship 2019-2020

Associate of Arts: Associate of Arts To Transfer, 08/2020
Lane Community College - Eugene, OR
Skills
  • Sales expertise
  • Point of Sale Knowledge
  • Customer service
  • Good listening skills
  • Food Safety Measures
  • Operational Standards
  • Verbal and Written Communication
  • Allergy Management
  • Food Preparation
  • Scheduling
  • Kitchen Cook Lines
  • Cash Handling
  • Cleaning
  • Accurate Money Handling
Work History
Retail Sales Associate, 08/2019 to 03/2020
Follette / Lane Community College Bookstore – Eugene, OR
  • Offered each customer, top-notch, personal service, and polite support to boost sales and customer satisfaction.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Night Shift Manager, 07/2013 to 05/2017
Whirled Pies Pizzeria – Eugene, OR
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Monitored food preparation, production and plating for quality control.
  • Set and oversaw weekly and special event menu plans.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Controlled food costs and managed inventory.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Maintained premises security for personnel safety and loss prevention.
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Resume Overview

Companies Worked For:

  • Follette / Lane Community College Bookstore
  • Whirled Pies Pizzeria

School Attended

  • Portland State University
  • Lane Community College

Job Titles Held:

  • Retail Sales Associate
  • Night Shift Manager

Degrees

  • Bachelor of Science : Child, Youth, And Family Studies , Expected in 06/2024
    Associate of Arts : Associate of Arts To Transfer , 08/2020

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