Retail Sales Associate Resume Example
Knowledgeable as sales representative fluent in English-Spanish speaker and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales. Motivated, enthusiastic, with more than 10 years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Reliable Sales Representative, offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly Customer Service with 15 years-year background in retail. Drive sales-goal attainment and customer satisfaction through exceptional customer service and abilities. Proficient in use of POS software. Maximizes seasonal employment as sales associate getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Relies years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training. Motivated to learn, grow and excel in the industry.
- Sales expertise
- Product promotions
- Store opening and closing
- Product and Service Sales
- Accurate Money Handling
- Cash Register Operation
- Organization
- Sales Goals
- Point of Sale Systems
- Customer service
- Responsible
- Computer skills
Bellevue , WA03/2009 - 03/2020
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Educated customers on promotions to enhance sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quota.
- Completed orders through fullfilment center system, and organized product deliveries to meet customer timetables.
Newport , KY05/2006 - 02/2009
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Recommended appropriate products to meet customers' individual needs.
- Met or exceeded sales goals on regular basis.
- Completed purchases and processed payments.
- Demonstrated application techniques to achieve desired looks.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Recorded notes for future reference, including customer preferences and services delivered.
- Arranged merchandise to present visually appealing displays that drive sales.
Manteca , CA10/2005 - 04/2006
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Educated customers on promotions to enhance sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Increased customer loyalty and retention.
- Developed standard operating procedures.
Vancouver , WA10/2004 - 04/2005
- OkoMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Drove team revenue totals by bringing in over a good amount of customers, our office occupied one of first places in district.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Assisted customers by answering questions and fulfilling requests.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance and Booking appointments as well.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Word choice
- Measurable results
- Typos
Resume Overview
School Attended
- Liceo Celedon
Job Titles Held:
- Retail Sales Associate
- Beauty Advisor
- Sales Associate
- Customer Service Representative
Degrees
- High School Diploma
Similar Resumes
