Retail Sales Associate resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Highly adept Information Technology Technician with proven hardware and software configuration and troubleshooting expertise. Manages office-wide Local Area Network and minimizes downtime while overseeing system expansion. Excellent technical and communication skills coupled with extensive training in Business Administration.
Skills
Technical Support Triage
Support Ticket System Management
Remote System Analysis
Network Infrastructure Monitoring
Technical issues analysis
Application installations
Hardware configuration
LAN aptitude
Debugging
Customer service expert
Staff education and training
Desktop support
Technical documents comprehension
Client relationship management
Education
Northern Virginia Community CollegeAnnandale, VA, Expected in 2020 ā ā:Information Technology - GPA:
Annandale, VA - Anticipated Graduation date-May 2020
Major- Information Operation Systems Management
Certificate- Business Information Technology Career Studies Certificate
South County High SchoolLorton, VAExpected in 06/2018 ā āAdvanced Diploma:Career and Technical Education - GPA:
Training
CompTIA A+ Certification Training
Information Technology Essentials Course
HTML Progamming (South County HS)
Apple Certification Training (Super Smartphones)
Work History
Accor Hotels - Retail Sales Associate San Francisco, CA, 09/2019 - 12/2019
Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
Answered product questions with up-to-date knowledge of sales and store promotions
Up-sold and cross-sold products effectively, driving sales and increasing revenue
Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
Opened and closed store independently when needed and prepared nightly bank drop for manager
Cultivated customer loyalty, promoted repeat customers and improved sales
Balanced and organized cash register by handling cash, counting change and storing coupons
Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues
Used POS system to process sales, returns, online orders and gift card activations
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.