LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Retail Sales Associate
Please provide a type of job or location to search!
SEARCH

Retail Sales Associate Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
RETAIL SALES ASSOCIATE
Professional Summary

Highly adept Information Technology Technician with proven hardware and software configuration and troubleshooting expertise. Manages office-wide Local Area Network and minimizes downtime while overseeing system expansion. Excellent technical and communication skills coupled with extensive training in Business Administration.

Skills
  • Technical Support Triage
  • Support Ticket System Management
  • Remote System Analysis
  • Network Infrastructure Monitoring
  • Technical issues analysis
  • Application installations
  • Hardware configuration
  • LAN aptitude
  • Debugging
  • Customer service expert
  • Staff education and training
  • Desktop support
  • Technical documents comprehension
  • Client relationship management
Work History
Retail Sales Associate, 09/2019 to 12/2019
Nordstrom INC – McLean, VA
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue
  • Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues
  • Used POS system to process sales, returns, online orders and gift card activations
Sales and Leasing Consultant, 10/2018 to 05/2019
Don Beyer Volvo Falls Church – Falls Church, VA
  • Communicated with internal and external departments to ensure vehicles are inspected, pass emissions, and are prepared for sales
  • Leading Volvo's sales team to reach their daily, weekly and monthly goals
  • Managed Framework for using third party CRM software (DealerTrack, AIM)
  • Maintained inventory records of over 300 cars per month
  • Checked vehicle history and maintenance records and communicated that to service manager
  • Solved all customer service relating problems
  • Created and communicated daily sales reports to sales manager and dealer operator
  • Held high approval rating and percentage of customer loyalty
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients
  • Built relationships with customers and community to establish long-term business growth
  • Collaborated with upper management to implement continuous improvements and exceed team goals
  • Trained two new sales representatives on sales strategies and processes to reduce process gaps
Help Desk Technician, 06/2016 to 10/2018
Super Smartphones INC. – Springfield, VA
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Setting up and installing security software as well as debugging hacked Android phones
  • Testing software on all devices for quality assurance
  • Training and instructing new technicians
  • Repairing iOS Devices
  • Performing screen replacements (iPhone 5 - iPhone 8 Plus, Repairing side buttons that are stuck (iPhone 5 - iPhone 8 Plus)
  • Replacing Macbook batteries (Regular and Pro Series, Troubleshooting computers and setting up IT infrastructure
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Coordinated installation of all new users and relocations of existing users
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Installed and configured new devices and system components
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
  • Configured hardware, devices and software to set up work stations for employees.
Education
Some College (No Degree): Information Technology, 2020
Northern Virginia Community College - Annandale, VA

Annandale, VA - Anticipated Graduation date-May 2020
Major- Information Operation Systems Management
Certificate- Business Information Technology Career Studies Certificate

Advanced Diploma: Career and Technical Education, 06/2018
South County High School - Lorton, VA
Training
  • CompTIA A+ Certification Training
  • Information Technology Essentials Course
  • HTML Progamming (South County HS)
  • Apple Certification Training (Super Smartphones)
Accomplishments

Accomplishments

  • International Career Development Conference Top 100 of 20,000
  • Computer Training
  • Information Technology Essentials 115 (Northern Virginia Community College)
  • Introduction to Programming (South County High School
  • Ecommerce/Web Design (Self-taught with over $10,000 in Sales
  • Apple iOS Training (Super Smartphones)

Languages

  • Farsi (Fluent)
  • Dari (Fluent)
  • Spanish (Intermediate)
  • Pashto (Intermediate)
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Nordstrom INC
  • Don Beyer Volvo Falls Church
  • Super Smartphones INC.

School Attended

  • Northern Virginia Community College
  • South County High School

Job Titles Held:

  • Retail Sales Associate
  • Sales and Leasing Consultant
  • Help Desk Technician

Degrees

  • Some College (No Degree) : Information Technology , 2020
    Advanced Diploma : Career and Technical Education , 06/2018

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Retail-Sales-Associate-resume-sample

Retail Sales Associate

Uniqlo

Ozone Park, New York

Retail-Sales-Associate-resume-sample

Retail Sales Associate

AutoZone

Whittier, California

Retail-sales-associate-resume-sample

Retail sales associate

T-Mobile

Las Vegas, Nevada

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.