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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Summary

Hardworking Fry Cook with proven excellence in fast-paced kitchens. Adheres to all safe kitchen practices while delivering orders on time. Reputation for consistent attendance, strong work ethic and calm demeanor.

Hardworking Fast Food Cook offering excellent food preparation and handling skills. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths.

Skills
  • Food storage
  • Contamination control
  • Sauce preparation
  • Recipe creation
  • Frying
  • Grilling
  • Stocking supplies
  • Menu knowledge
  • Marketing and sales experience
Experience
July 2017 to Current
AT&T Inc.Philadelphia, PARetail Sales Associate
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Provided every customer with professional and polite support for sales and service needs.
  • Generated brand awareness and positive product impressions to increase sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
January 2017 to June 2017
Chili'sPhiladelphia, PAFry Cook
  • Created approximately over a 10 or more orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Made adjustments to food items to accommodate guests with allergies or specific dietary concerns.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items.
  • Labeled, dated and filled pans with chopped vegetables and prepared foods prior to shift.
  • Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Followed procedures to prevent cross-contamination of items for patrons with allergies and gluten intolerance
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Handled waste management duties by properly and safely disposing of all trash at end of shift.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Checked temperatures for food items during cooking, holding and serving.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Restocked and rotated food products using first-in, first-out method.
  • Operated all kitchen equipment safely to avoid injuries.
  • Tracked product inventory, noting items requiring reorder.
  • Collaborated with all team members to promote consistent workflows and deliver food orders on time.
  • Communicated with kitchen staff to complete orders quickly.
  • Kept stations stocked and ready for use to maximize productivity.
  • Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
  • Regularly restocked all kitchen supplies and food items to properly prepare for food service.
December 2016 to June 2017
ShopRitePhiladelphia, PAButcher Assistant
  • Organized and rotated product stock following first in first out method.
  • Greeted and assisted customers by preparing selected products, wrapping in butcher paper and weighing.
  • Aided butcher by filling out forms and keeping records.
  • Placed prepared items in appropriate packaging and wrapped, labeled and arranged in refrigerated display case.
  • Answered phone to assist customers and take orders.
  • Maintained sanitization to keep surfaces and equipment clean, follow health regulations and protect customer safety.
  • Rang up customers at register to process transactions and collect payments.
  • Prepared meats for processing by defrosting and meat.
  • Created ground meat by measuring ingredients and running through grinder equipment.
  • Completed basic meat cutting such as slicing or putting everything through a processong mechine.
  • Made sausage by preparing seasoned ground meat, pumping ingredients into casing using equipment and tying off ends of casing.
  • Applied price stickers to exterior of wrapped custom orders and counter products for smooth checkout.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Trained new employees on cleanliness, client interactions and various types of meat cuts.
  • Answered customer questions about specific products and cut meats to specifications.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Kept detailed records of meat cuts to ensure accurate inventories.
  • Monitored employee use of machinery, including mincers, slicers and sausage fillers.
  • Filled daily specialized requests and completed wholesale orders.
June 2011 to August 2015
The Crab ShackPhiladelphia, PACook
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Garnished and arranged dishes into creative presentations to delight patrons.
  • Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Developed processes to accurately track food costs more efficiently, resulting in savings of $97,00 per month in food cost savings.
  • Created exceptional menu items executed with precision to regularly garner diner praise.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Sourced vendors and negotiated agreements to cut supply costs without affecting quality.
  • Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Operated all kitchen equipment safely to avoid injuries.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Chopped, diced, and sliced vegetables ahead of busy periods, including dinner rush.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Education and Training
May 2014
Youthbuild Charter School
Philadelphia, PA
High School Diploma
  • Honor student in math and reading aslo trade in construction.
  • 3.3 GPA
Accomplishments
  • Promoted to store manager after only 6 months of me being with AT&T.
  • Supervision - Supervised team of four staff members.
  • Fulfilled all supervisory duties when Store Manager was on vacation.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Certifications
  • National Association for Catering and Events: Certified Professional in Catering and Events (CPCE)
  • OSHA certification: Food Handling
  • SafeServ certification: Food Handling
  • OSHA certification: HACCP Certification
  • SafeServ Certified: Food Handler
  • Occupational Safety and Health, Food Safety: Certified
Hobbies are sports such as football and basketball,like watching movies, and play video games

high school football player for roxborough high.

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Resume Overview

Companies Worked For:

  • AT&T Inc.
  • Chili's
  • ShopRite
  • The Crab Shack

School Attended

  • Youthbuild Charter School

Job Titles Held:

  • Retail Sales Associate
  • Fry Cook
  • Butcher Assistant
  • Cook

Degrees

  • High School Diploma

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