Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Accomplishments
Achieved Star of the month through effectively helping with a number of patients.
Supervised team of 10 staff members.
Documented and resolved productivity problems which led to a higher turnover rate before the holidays.
Skills
Safety and Cleanliness Standards
Strong Communication and Interpersonal Skills
Attention to Detail
Loss Prevention
Team Leadership
Relationship Building
Goal-Driven
Retail Merchandising
Customer Service
Meeting Sales Goals
Adaptable and Flexible
Excellent Written and Verbal Communication
Work History
Retail Sales Associate, 10/2017 to 09/2021 Comoto – Tacoma, WA,
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Worked closely with shift manager to solve problems and handle customer concerns.
Logged reports, expenses, receipts and sales documents into digital database.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Supported loss prevention goals by monitoring shopper behavior.
Informed customers of current store promotions to encourage additional sales purchases.
Opened and closed store independently and prepared nightly bank drop for manager.
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers and helped with product questions, selections and purchases.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Offered basic technical support for clients on wide range of company products.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Resolved concerns with products or services to help with retention and drive sales.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Boosted sales revenue by skillfully promoting diverse service options.
Responded to customer requests for products, services and company information.
Regularly exceeded daily sales and product add-on quotas.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Recommended products to customers, thoroughly explaining details.
Answered constant flow of customer calls with minimal wait times.
Provided information regarding charge accounts and loyalty programs.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Demonstrated items to customers and created customer awareness, interest and sales.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Warehouse Associate, 10/2018 to 12/2020 Webstaurantstore – Aberdeen, MD,
Wrapped pallets in shrink wrap prior to loading.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Simplified shipping and receiving processes for improved workflow.
Entered quantity received against purchase order in computer system.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Worked safely around moving machinery.
Operated forklifts to transfer inventory to and from target destinations.
Consistently lifted materials weighing as much as [Number] pounds.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Recorded information, shortages and discrepancies to keep records current and accurate.
Checked packages and merchandise for damage and notified vendors.
Performed inventory control, such as counting and stocking merchandise.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Drove vehicles to deliver products and picked-up rejected or defective materials for return.
Compared received packages against shipping documents.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Received cargo by lifting and moving it using hand trucks and pallet jacks.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Removed orders from storage, wrapped and staged for shipments.
Unloaded materials and goods at designated locations for best project availability.
Packed items into appropriate containers for shipment.
Unloaded and stacked materials by raising and lowering lifting devices.
Prevented waste when transferring materials between transport containers and processing equipment.
Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets, and staged pallets and loads into truck when ready for shipment.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Monitored production schedule to keep proper amount of inventory on hand.
Patient Care Technician, 03/2017 to 10/2018 Aspen Valley Hospital – Almont, CO,
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cleaned, sanitized and moved hospital equipment.
Responded to emergency situations to help with lifting and transporting patients.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Warmly greeted patients and visitors and made each feel welcome.
Patient Equipment Technician , 07/2015 to 03/2017 Robert Wood Johnson Hospital – City, STATE,
Performed frequent inspections of company equipment and corrected malfunctioning equipment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Organized and used industrial cleaning products following strict safety procedures.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Delivered quality customer service to address urgent needs and cleaning requests.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Emptied trashcans and transported waste to collection areas.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Maintained floor cleaning and waxing equipment.
Swept floors, removed debris and returned equipment to proper areas at end of each shift.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used power scrubbing and waxing machines to scrub and polish floors.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High School Diploma: , Expected in 06/2014 North Brunswick Township High School - North Brunswick, NJ GPA:
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