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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Summary

Reliable sales associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Motivated cashier with 5 years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Knowledgeable sales associate fluent in english and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.

Dependable sales associate with 5 years of experience in public environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Results-oriented Sales Floor Associate possessing in-depth understanding of sales principles and customer service practices. Proficient in Microsoft 2013 . Well-versed in monitoring inventory levels, maintaining orderly merchandise displays and facilitating payments. Self-motivated individual with strong desire to succeed and meet goals.

Maximizes seasonal employment as sales associate, getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Relies on 5 years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

Recognized for people skills and math skills.

Grasps company initiatives quickly as sales associate, achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties.

Friendly sales associate with 5-year background in retail. Proficient in use of POS software.

Enthusiastic sales associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Motivated to learn, grow and excel in Dollar general.

Skills
  • Sales
  • Accurate Money Handling
  • Cash Handling
  • Cleaning
  • Point of Sale Systems
  • Cash Register Operation
  • Product Knowledge
  • Product Sales
  • Product Location
  • Sales expertise
  • Store opening and closing
  • Loss prevention
  • Guest Services
  • Customer service
  • Basic math
  • Flexible & Adaptable
  • Multitasking abilities
  • Cultural awareness
  • Reading comprehension
Work History
Retail Sales Associate, 01/2000 to 12/2021
Company Name – City, State
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Organized showroom accessories and restocked shelves through Action and Action.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Skilled using cash register, including processing sales discounts and refunds.
  • Lowered shrinkage Number% by watching customers and observing potential security risks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Performed stocking and informed management of low inventory quickly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Folded and arranged Type merchandise in attractive displays to drive sales.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Prepared and submitted end-of-shift reports using Software.
  • Kept Type and Type areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Logged reports, expenses, receipts and sales documents into digital database with Software.
  • Greeted customers entering store and promoted sales or special programs.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained customer satisfaction while handling Type product returns quickly and professionally.
  • Reported to work early, checked low inventory, and learned sales or special offerings.
  • Inspected merchandise for quality and arranged proper display location on floor.
Driver , 01/2013 to 12/2014
Company Name – City, State
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Kept and studied detailed mileage and fuel reports to decrease overall fuel costs by Number%.
  • Checked in with dispatch service and updated with current location.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Delivered employees and materials to job sites Number times per day.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Kept management looped in on daily activities by updating Software logs with information such as mileage, gas use and any special incidents.
  • Delivered goods and products to customer on time and in excellent condition.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Obtained customer signatures to complete and process all Type paperwork.
  • Maintained accurate logs of all deliveries, including Type and Type information.
  • Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
PALCO ALTERNATIVES LIVING, 05/2005 to 12/2010
Company Name – City, State
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Remained alert to problems or health issues of clients and competently responded.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Maintained entire family's schedule and organized events.
  • Maintained appropriate filing of personal and professional documentation.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Assisted patients with self-administered medications through Action and Action.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Guided patients to restroom, Action and Action to support bladder and bowel relief requirements.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Scheduled and accompanied clients to medical appointments.
Education
Computerized Accounting: Accounting Technology And Bookkeeping, 2020
Riverside Vocational - City
High School Diploma: General Education, 2005
UAM Of Monticello In Crossett - City
Additional Information

I am a felon.

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Resume Overview

School Attended

  • Riverside Vocational
  • UAM Of Monticello In Crossett

Job Titles Held:

  • Retail Sales Associate
  • Driver
  • PALCO ALTERNATIVES LIVING

Degrees

  • Computerized Accounting : Accounting Technology And Bookkeeping , 2020
    High School Diploma : General Education , 2005

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