retail sales associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Hardworking cashier and server with 4 years of experience in Disney California Adventures. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help by others.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits.
Outgoing Customer Service Cashier with 3 -year background in GByGuess roles. Familiarity with loss prevention techniques and proficiency in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Education and Training
High School Diploma: , Expected in 07/2013 to Santiago High School - Garden Grove, CA GPA:
: Criminal Justice, Expected in to Golden West College - Huntington Beach, CA GPA:
Initiated friendly conversation with customers to determine level of assistance required.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Organized store by returning merchandise to proper areas and restocked displays.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Food and Beverage Cashier, 10/2017 to 03/2020 Gulf Islands Water Park – Gulfport, MS,
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Restocked workstation with supplies and communicated out of stock items to management.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Completed opening, closing and shift change tasks to promote store efficiency.
Organized food items on serving trays and in carry-out packages.
Reviewed contents on food trays to check receiving complete order.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Retail Sales Associate Cashier, 10/2014 to 01/2016 Nouria Energy – Lynn, MA,
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Promoted specific item options to drive sales and achieve add-on purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Scanned customer purchases, supporting transactions to streamline sales process.
Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Placed merchandise in bags or boxes and gave packages to customers.
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