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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Professional Summary

Motivated Retail Sales Associate with 3 years of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Results-oriented Retail professional possessing in-depth understanding of sales principles and customer service practices. Proficient in Microsoft Office and POS. Adept at monitoring inventory levels, maintaining orderly merchandise displays and facilitating payments. Self-motivated individual with strong desire to succeed and meet goals.

Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.

Skills
  • Loss prevention
  • Merchandising expertise
  • Product promotions
  • Sale expertise
  • Store opening and closing
  • Product and service sales
  • Cash handling
  • Point of sale knowledge
  • Cash register operation
  • Organization
  • Microsoft applications proficiency
  • Customer service
  • Personable
  • POS software expert
  • Customer-oriented
  • Stocking
  • Data entry
  • Retail merchandising specialist
  • Outstanding interpersonal skills
  • Active listening skills
  • Staff training and development
  • Opening and closing procedures
  • Retail sales
  • Employee relations
  • Motivated team player
  • People-oriented
  • Accurate money handling
  • Consistently meets sales goals
  • Detail-oriented
  • Merchandising
  • POS systems knowledge
  • Basic administrative knowledge
Work History
Retail Sales Associate, 08/2019 to Current
Evine – Saint Paul , MN
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Skilled using cash register including processing sales discounts and refunds.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Public Safety Telecommunicator, 07/2014 to 09/2014
Securitas Security Services Usa, Inc. – Columbus , IN
  • I kept up with about 15 ambulances in 7 different counties.
  • I answered 911 calls and scheduled nonemergency transfers.
  • I multi-tasked answering radio traffic, answering phones, and keeping up with all of the trucks locations.
  • Closely monitored dispatch board to triage and prioritize over 100 daily calls.
  • Directed all dispatching, routing and tracking of 15 fleet vehicles.
  • Answered calls from automatic routing system and took basic information from callers.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
Public Safety Telecommunicator, 09/2013 to 06/2014
Securitas Security Services Usa, Inc. – Council Bluffs , IA
  • I kept up with about 10 ambulances in Lauderdale County.
  • I answered 911 calls and scheduled nonemergency transfers.
  • I multi-tasked answering radio traffic, keeping up with the trucks location on maps, and answering phones.
  • Answered calls from automatic routing system and took basic information from callers.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Handled approximately 100 cases daily, providing information and treatment recommendations to public, hospital staff and US military for cases such as accidental or intentional overdoses, chemical exposures, animal bites and battery ingestions.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Teller, 04/2011 to 12/2011
Interbank – Elk City , OK
  • Deposited/Cashed checks Kept my money drawer balanced Answered phones.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Education
High School Diploma: 2009
Brandon High School
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How this resume score could be improved?

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82Good
Resume Strength
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Resume Overview

School Attended

  • Brandon High School

Job Titles Held:

  • Retail Sales Associate
  • Public Safety Telecommunicator
  • Teller

Degrees

  • High School Diploma : 2009

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