retail sales associate resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

High-energy food service professional accustomed to smoothly handling guest needs from initial orders through preparation and delivery. Knowledgeable about Jersey Mikes and safe handling strategies and payment processing. Dextrous and well-organized in smoothly producing consistent, high-quality food items.

Attentive Soccer Referee offering 8-year background officiating soccer games or competitions. Skillful in thoroughly explaining and enforcing rules, assessing penalties, and inspecting equipment for functionality and safety. Personable and watchful individual possessing outstanding communication and time management abilities.

Poised young man offering years of experience in food service and in soccer rules. Dynamic professional with mentoring and coaching skills. Committed to finding effective solutions that improve customer relationships. Hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.

  • Food handling and sanitization
  • Food service standards
  • Sandwich artistry
  • Kitchen cleanliness and organization
  • Creative problem solving
  • Superior communication skills
  • POS system expertise
  • Meticulous execution of tasks
  • High level of integrity
  • Concise time management
  • Quality control
  • Phone orders
  • Issue resolution
  • Order taking
  • Independent judgement
  • Cash register operation
  • Sales expertise
  • Retail sales
  • Dispute mediation
  • Retail merchandising expertise
  • Customer assistance
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Documentation and recordkeeping
  • Money handling
  • Teamwork
  • Team building
  • Team management
  • Leadership
Dispensary Agent, 02/2023 - Current
National Pawn & Jewelry Georgetown, TX,
  • This placed opened Feb. 1st, 2023 and I have been there since the opening.
  • Okay Cannabis wheeling is owned by the fifty/50 restaurant group based out of Chicago IL. The process here was a little different because the dispensary had a bakery attached to it as well. basic dispensary day to day other than that.
  • Verified proper customer identification, medical information and paperwork.
  • Greeted customers and promoted various cannabis products.
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
  • Oversaw sale of merchandise such as flowers, concentrates and edibles.
  • Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Computed purchases and received and processed cash or credit payment.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Store Associate, 02/2022 - 01/2023
Holiday Inn Club Vacations MO, State,
  • This was my first job in cannabis, and it was my favorite one. I worked at the Flagship Store for Curaleaf in IL. Here I got to know the ins and outs of cannabis and I got the hang of it very quickly. I knew I wanted more out of the cannabis industry because this was a place I could be myself a little more. So, Dispensary day to day became a normal.
  • Advised customers regarding safety measures necessary for cannabis consumption.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Researched new products, strains and trends as well as important law changes regarding dispensaries.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Described merchandise and explained use, operation and care.
  • Maintained records related to sales for store management.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Educated customers on effects, medical benefits and overall experience of using cannabis products.
  • Verified proper customer identification, medical information and paperwork.
  • Created positive and healthy customer interactions to align with company core values.
  • Handled large volume of cash with high accuracy and security each day.
Retail Sales Associate, 10/2021 - 02/2022
Park Ridge Soccer City, STATE,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Sandwich Artist Shift Leader, 07/2019 - 08/2021
Boobys City, STATE,
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Completed efficient store opening and closing procedures each day.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Grade 8 Soccer Referee, 03/2014 - 06/2019
Company Name City, State,
  • Managed safe and positive environment for players and spectators.
  • Clarified rules and resolved disputes between coaches, players and spectators.
  • Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.
  • Exercised strong leadership skills and practiced self-discipline on and off field.
  • Maintained neat, professional appearance as trusted and fair officiant for soccer games across [Location].
  • Conferred with coaches, players and umpires to discuss calls and disputes.
  • Assisted new referees with training and learning specific game rules and regulations.
Busboy, 06/2016 - 09/2016
Company Name City, State,
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
  • Established methods for prompt dish collection and upkeep of healthy dining room.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Swept, mopped and removed debris from dining room floors.
  • Maintained table setting by removing courses as completed and replenishing utensils.
Education and Training
High School Diploma: , Expected in 06/2019
Northridge Prep School - Niles, IL,
Status -
: Marketing Management and Research, Expected in
Oakton Community College - Des Plaines, IL
Status -

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Resume Overview

School Attended

  • Northridge Prep School
  • Oakton Community College

Job Titles Held:

  • Dispensary Agent
  • Store Associate
  • Retail Sales Associate
  • Sandwich Artist Shift Leader
  • Grade 8 Soccer Referee
  • Busboy


  • High School Diploma
  • Some College (No Degree)

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