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Retail Sales Associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Positive and upbeat host makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Safety-minded lifeguard with exemplary supervisory, observational and time management talents. Punctual, driven and well-trained in assisting patrons. Certified in CPR and AED.

Skills
  • Cash register operation
  • Retail merchandising expertise
  • Teamwork
  • Dispute mediation
  • Customer assistance
  • Interpersonal and written communication
  • People skills
  • Collaboration
  • Training & Development
  • Communication
  • Critical thinking
  • Organization
  • Patron support
  • Decision-making
Experience
Retail Sales Associate, 05/2021 to Current
FergusonBeeville, TX,
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Helped customers select products best fitting personal needs.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
Restaurant Hostess, 03/2020 to Current
Omni HotelsBroomfield, CO,
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
Grocery Bagger, 06/2021 to 08/2021
Sugarbush ResortBurlington, VT,
  • Assisted customers with getting groceries loaded in vehicles.
  • Collected empty carts and returned each to store to minimize loss and damage to store property.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Checked prices and pulled product for customers.
  • Participated in available training courses to improve sales skills and product knowledge.
Lifeguard, 05/2019 to 08/2021
Adventure Landing Water ParkCity, STATE,
  • Kept watch over swimmers to respond quickly to distress situations.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Maintained neat and clean pool area and clean water.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Adhered strictly to emergency action plans.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
Education and Training
High School Diploma: , Expected in 06/2021
Niceville Senior High School - Niceville, FL
GPA:
Accomplishments

I feel as if my most notable accomplishment is that I graduated high school without having ever missed a single day of school. This required dedication and perseverance that in the end allowed me to feel a strong sense of accomplishment and made those supporting me proud.

Activities and Honors
  • Graduated with honors- Cum Laude
  • Received Florida Academic Scholars scholarship
  • Was inducted into National Honor society
  • Volunteered at Alaqua Animal Refuge
  • Volunteered at neighborhood events
  • Volunteered with the special olympics
  • Volunteered with teaching younger children the art of dance
  • ACT- 29
  • Weighted GPA- 4.0
Additional Information
  • My senior year of high school I founded and was president of the Alaqua Animal Assistance club that provided the Alaqua animal Refuge with support in their day to day activities. I felt this was an important organization to assist with as they are a no kill animal shelter in my hometown which I have volunteered at for about a year now and a place I hold close to my heart.
  • I have danced from the age of 3 and many years of which were competitively. T

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Resume Overview

School Attended

  • Niceville Senior High School

Job Titles Held:

  • Retail Sales Associate
  • Restaurant Hostess
  • Grocery Bagger
  • Lifeguard

Degrees

  • High School Diploma

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