To obtain a position where i can best utilize my customer service and bilingual skills to assist a company to render quality service and profitably achieve established goals and objectives.
Highlights
Bilingual (Spanish/English)
Exceptional Teaching Skills
Exemplary Interpersonal Skills
Filing
Excellent Organizational Skills
Strong Customers Relation Skills
Commendable Telephone Etiquette
Excellent Money Handling Skills
First Aid/CPR Certified
Proficient use of the computer
Inventory
Cheerful and energetic
Approachable
Friendly
Reliable and punctual
Dependable
Education
San Joaquin Delta CollegeStockton, CAExpected in 2002 ā āAssociate Teacher Certificate:Early Childhood Education - GPA:
San Joaquin County of Education, Stockton, California, Teacher Assistant Center, Credentialing Certification
Experience
Ferguson - Retail Sales Associate Campbell, CA, 07/2013 - Current
To build business and develop a good reputation of the store by providing attentive, helpful, and friendly service to create raving fans of SPG wireless customers.
To create and maintaining a continuous relationship with customers after the point of sale by following up with them on a regular basis.
Meeting or exceeding all assigned sales and performance goals.
Handling all customers service issues in a timely and professional manner.
Selling prepaid wireless products and services.
Engaging in discussion with customers, asking questions and listening intently in order to make the best recommendations for their wireless needs.
Building relationships with customers, developing opportunities to cross sell other products and getting repeat business and referrals from customers.
Assisting in other tasks as assigned.
Remaining flexible in my schedule.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Worked as a team member performing cashier duties, product assistance and cleaning.
Department Of Homeland Security - Administrative Assistant Naco, AZ, 05/2009 - 10/2011
Profitably owned and operated a transportation service that transported patients to and from dialysis treatments.
Billed patients insurance companies for services rendered.
Answered the telephone and filed patients records.
Made employee's work schedules.
Scheduled patients doctors appointments.
Performed daily inspection on vehicles to insure conformity to state regulations.
Scheduled drug testing and or physical examinations for employees.
Used computer to enter and retrieve patient data and to generate various reports.
Assisted in planning and organizing company functions.
Answered telephone and resolved issues and/or relayed to appropriate person.
Represented the company in a professional and business manner.
Unitypoint Health - Teacher Assistant Huxley, IA, 02/2001 - 04/2009
Assisted in planning and preparing learning activities for preschool children
Helped the teacher in the implementation of daily curriculum.
Took an active role in the upkeep of the classroom and in discussing students progress with parent and encouraging parent involvement in program.
Supervised children in playground and other activities.
Assisted with translating at parents meetings.
Met with teachers and support staff to discuss issues and concerns of children.
Performed other related duties as assigned by the classroom teacher.
Promoted good behaviors by using the positive reinforcement method.
Created and implemented developmentally-appropriate curriculum that addressed all learning styles.
Maintained a child-friendly environment with access to outdoor activities.Developed professional relationships with parents, teachers, directors and therapists.
Valley Health - Teacher Assistant Ranson, WV, 05/2000 - 01/2001
Assisted in planning and preparing learning activities for preschool children.
Helped the teacher in the implementation of daily curriculum.
Took an active role in the upkeep of the classroom and in discussing students progress with parent and encouraging parent involvement in program.
Supervised children in playground and other activities.
Assisted with translating at parents meetings.
Met with teachers and support staff to discuss issues and concerns of children.
Performed other related duties as assigned by the classroom teacher.
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