retail sales associate resume example with 16+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Independent judgement
  • Cash register operation
  • Retail merchandising expertise
  • POS system operation
  • Money Transfer Systems
  • Teamwork
  • Documentation and recordkeeping
  • Customer assistance
  • Money handling
  • Retail sales
  • Interpersonal and written communication
  • Clerical
  • Project planning
  • Organizational skills
Education and Training
Marienello Cosmetology Sacramento, CA, Expected in : Cosmetology - GPA :
Robert Mc Queen High School Reno, NV Expected in 06/2000 High School Diploma : - GPA :
Imobile - Retail Sales Associate
Bradenton, FL, 08/2017 - 02/2021
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Greater Baltimore Medical Center - Receptionist
Columbia, MD, 06/2016 - 02/2021
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Entered data in excel software to keep records of client and business information.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Organized and updated employee schedules and monthly calendar obligations. Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, and forwarded information.
  • Managed customer complaints and complete satisfaction.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
  • Created and optimized employee schedules for shift coverage.
  • Made travel arrangements and reservations.
Aramark Corp. - Support Coordinator
Naperville, IL, 09/2004 - 01/2021
  • Handed out updated new parent packets to families and in hospitals
  • Organized local fundraisers, including the annual Buddy Walk for down syndrome awareness.
  • Answered the 24-hr hotline to provide support and resources to families, friends, and Dr.'s.
Perfect Cleaning - Cleaner/Owner/Operator
City, STATE, 01/2006 - 03/2016
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Offered clients knowledgeable and supportive assistance to meet needs and build loyalty.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
  • Recorded and reported job-related activities to find discrepancies.
  • Identified needs of customers promptly and efficiently.

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Resume Overview

School Attended

  • Marienello Cosmetology
  • Robert Mc Queen High School

Job Titles Held:

  • Retail Sales Associate
  • Receptionist
  • Support Coordinator
  • Cleaner/Owner/Operator


  • Some College (No Degree)
  • High School Diploma

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