Livecareer-Resume

Retail Sales Associate Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Independent judgement
  • Cash register operation
  • Retail merchandising expertise
  • POS system operation
  • Money Transfer Systems
  • Teamwork
  • Documentation and recordkeeping
  • Customer assistance
  • Money handling
  • Retail sales
  • Interpersonal and written communication
  • Clerical
  • Project planning
  • Organizational skills
Experience
Retail Sales Associate, 08/2017 to 02/2021
ImobileBradenton, FL,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Receptionist, 06/2016 to 02/2021
Greater Baltimore Medical CenterColumbia, MD,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Entered data in excel software to keep records of client and business information.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Organized and updated employee schedules and monthly calendar obligations. Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, and forwarded information.
  • Managed customer complaints and complete satisfaction.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
  • Created and optimized employee schedules for shift coverage.
  • Made travel arrangements and reservations.
Support Coordinator, 09/2004 to 01/2021
Aramark Corp.Naperville, IL,
  • Handed out updated new parent packets to families and in hospitals
  • Organized local fundraisers, including the annual Buddy Walk for down syndrome awareness.
  • Answered the 24-hr hotline to provide support and resources to families, friends, and Dr.'s.
Cleaner/Owner/Operator, 01/2006 to 03/2016
Perfect CleaningCity, STATE,
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Offered clients knowledgeable and supportive assistance to meet needs and build loyalty.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
  • Recorded and reported job-related activities to find discrepancies.
  • Identified needs of customers promptly and efficiently.
Education and Training
: Cosmetology, Expected in
Marienello Cosmetology - Sacramento, CA,
GPA:
High School Diploma: , Expected in 06/2000
Robert Mc Queen High School - Reno, NV
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Marienello Cosmetology
  • Robert Mc Queen High School
Job Titles Held:
  • Retail Sales Associate
  • Receptionist
  • Support Coordinator
  • Cleaner/Owner/Operator
Degrees
  • Some College (No Degree)
  • High School Diploma