Retail Sales Associate Resume Example Simply Trends Interiors Inc.

RETAIL SALES ASSOCIATE

Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding communication skills and sales expertise. Efficiently skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Driven with years of experience selling merchandise and attracting loyal customers through personalized service. Talented at understanding customers' needs, suggesting suitable merchandise. Dedicated to enhancing customer experiences with friendly approach. Detail-oriented with years in retail and related positions. Consistently go extra mile to promote customer satisfaction. Goal-oriented.

Skills

Assessed customer product needs and interests in order to best recommend suitable items.
Money handling
Interpersonal and written communication
Cash register operation
POS system operation
Inventory management
Sales expertise
Retail sales
Retail merchandising expertise

Teamwork
Customer assistance
Documentation and recordkeeping
Communications
Project organization
Planning and coordination
Administrative support
Organization
Customer service

Experience

Simply Trends Interiors Inc. | Winnemucca, NVRetail Sales Associate12/2016 - Current

Initiated friendly conversation with each customer to determine level of assistance required.
Maintained accurate and attractive merchandise displays to maximize purchases
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Increased store sales by cross-selling complementary items.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Processed payments and maintained accurate drawers to meet financial targets.

Winnemucca Pizzeria | Winnemucca, NVWaitress08/2007 - Current

Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

State Farm | Winnemucca, NVInsurance Agent10/2019 - 02/2020

Resolved issues quickly through meticulous research.
Analyzed customer needs and provided best options, upselling products and services.
Drove client retention by increasing savings opportunities and identifying premium discounts.
Engaged customers and provided high level of service by carefully explaining details about documents.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Delivered outstanding customer service and built rapport with clients.

Agri-Lines | Winnemucca, NVOffice Manager08/2011 - 01/2014

Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Greeted visitors promptly and directed to correct locations.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Managed office inventory and placed new supply orders.
Managed inventory and purchase of supplies for office operations and maintenance.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Collaborated closely and effectively to smooth and improve office operations.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Supported clerical needs, including taking messages, scanning documents and routing business correspondence.
Coordinated logistics for corporate events.
Handled all scheduling and managed timely and effective allocation of resources and calendars.
Organized patient files and streamlined operations to improve efficiency.
Updated employee paperwork and records.
Increased office organization by developing more efficient filing system and customer database protocols.
Generated financial reports for management review.

Education and Training

Nampa Senior High School | Nampa, IDHigh School Diploma06/1996

Resume Overview

Companies Worked For:

Simply Trends Interiors Inc.
Winnemucca Pizzeria
State Farm
Agri-Lines

School Attended

Nampa Senior High School

Job Titles Held:

Retail Sales Associate
Waitress
Insurance Agent
Office Manager

Degrees

High School Diploma

Retail Sales Associate Resume Example

Resume Score: 80%

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