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Retail Sales Associate resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Goal-oriented [Job Title] with [Number]+ year background in [Type] sales. Deliver unmatched product knowledge and customer service. Proven creator of satisfied, repeat clientele.

Efficient [Job Title] skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Detail-oriented [Job Title] with [Number] years in retail and related positions. Exceptional [Skill] and [Skill] skills. Consistently go extra mile to promote customer satisfaction and meet sales goals.

Disciplined individual committed to impeccable food preparation and presentation within fast-casual and fine-dining restaurants alike. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements. Certified in [Area of certification] and [Area of certification].

Focused [Job Title] with expertise preparing meals for customers in busy [Type] establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.

Punctual [Job Title] experienced in following menus and recipes to prepare [Type] and [Type] meals. Skillful in setting up and cleaning equipment for daily food preparation and receiving, stocking and ordering ingredients and kitchen supplies. Excellent multitasker recognized for efficiently directing kitchen operations.

Motivated and hardworking [Job Title] with [Number] years of experience cooking delicious items quickly at fast food establishments. Expert at preparing various menu items using basic and advanced cooking methods. Customer-focused and dedicated to preparing orders exactly as requested.

Efficient [Job Title] with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.

Dedicated and responsible [Job Title] with [Number] years of experience generating sales while maintaining personalized service. Knowledgeable about [Product or Service] promotions and background developing deep customer connections to promote sustained revenue. Brings superior work ethic and excellent people skills to delivery process.

Seasoned [Job Title] with experience successfully running local and regional [Type] routes while exceeding profit goals. Expert at maintaining detailed knowledge of [Product or Service] to inform customers and expand sales. Well-organized in keeping accounts and paperwork current for optimal business operations and customer satisfaction.

Hardworking [Job Title] with over [Number] years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Skills
  • Independent judgement
  • Dispute mediation
  • Cash register operation
  • Retail merchandising expertise
  • Teamwork
  • Money handling
  • Money Transfer Systems
  • Retail sales
  • Documentation and recordkeeping
  • Problem resolution
  • Organization
  • Customer service
  • POS system operation
Education and Training
Mckinley Senior High School Baton Rouge, LA Expected in 05/2000 High School Diploma : - GPA :
Experience
Lacrosse Footwear, Inc. - Retail Sales Associate
Whitestown, IN, 09/2019 - Current
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Handled Claire checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Completed all assigned training to stay updated on important policies and procedures.
Keurig Dr Pepper - Cashier
Norfolk, NE, 03/2017 - 12/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Received payments for [Product or Service] and issued receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Global Partners Lp - Deli Clerk
Yarmouth, MA, 07/2014 - 08/2017
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Accepted and processed cash, check, card and mobile payments, maintaining [Number]% accuracy rate.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Documented and entered special orders for event catering and party trays using [Software].
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Cleaned utensils, dishes and glasses for customer use.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Harrison County Hospital - Cook
Corydon, IN, 10/2007 - 07/2011
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Collaborated with [Job title] to maintain timely food preparation goals.
  • Oversaw food product inventory, making recommendations to [Job title] to streamline kitchen operations.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
  • Instructed [Job title]s in preparation of garnishes, dressings and side dishes.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Performed work station prep, including [Task] and [Task] prior to shift start.
  • Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
  • Prepared and plated [Number]+ dishes per shift for busy $[Amount] annual revenue restaurant.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Garnished and arranged dishes into creative presentations.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Collaborated closely with [Job title] to participate in staff meetings and resolve service, product and personnel issues.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Created approximately [Number] orders simultaneously during busy periods.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
  • Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.

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Resume Overview

School Attended

  • Mckinley Senior High School

Job Titles Held:

  • Retail Sales Associate
  • Cashier
  • Deli Clerk
  • Cook

Degrees

  • High School Diploma

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