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Retail Sales Associate Resume Example

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RETAIL SALES ASSOCIATE
Summary

Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Expert retail sales professional offering 3 years experience in retail customer service and retail management. Focused on exceeding sales goals. retail sales Associate with more than 3 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Energetic retail sales associate highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business. sales associates who consistently meets and exceeds sales targets. Reliable team player and strong communicator. retail associate highly successful at meeting daily, weekly and monthly sales goals in a 100% commission sales environment. retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Talented sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Enthusiastic, outgoing and fashion-savvy sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 4 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Training and development
  • Opening and closing procedures
  • Retail merchandising specialist
  • Friendly demeanor
  • Retail sales
  • Strong work ethic
  • Active listening skills
  • Cash register familiarity
  • Merchandising
  • Motivated team player
  • Natural leader
  • People-oriented
  • Credit card transactions
  • Sales experience
  • Cash register operation
  • Teamwork
  • Accurate money handling
Experience
Retail Sales Associate / Forever 21 - Houston, TX07/2018 - 10/2018
  • Ensured efficient and timely replenishment of sales floor merchandise.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Followed merchandising guidelines to present visually appealing displays.
  • Alerted customers to upcoming sales events and promotions.
  • Engaged with customers in a sincere and friendly manner.
  • Identified potential shoplifters and alerted management.
  • Operated a cash register for cash, check and credit card transactions with 90% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Contacted other store locations to determine merchandise availability.
Retail Sales Associate / Agaci - Katy, TX06/2018 - 10/2018
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Built relationships with customers to increase likelihood of repeat business.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Welcomed customers into the store and helped them locate items.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organizedthe store, including the checkout desk and displays.
Assistant / Batiste Interior Professionals Inc. - Chicago, IL01/2017 - 11/2017
  • Keyed all data into computer systems.
  • Greeted guests in a friendly and personable manner.
  • Communicated proactively with the supervisor and immediately brought issues to their attention.
  • Fielded phone calls from clients when managers was unavailable and provided informative answers to questions.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Verified that all customers received receipts for their purchases.
  • Contacted other store locations to determine merchandise availability.
  • Worked with the management team to implement the proper division of responsibilities.
  • Wrote sales slips and sales contracts.
  • Actively pursued personal learning and development opportunities.
Retail Cashier / AnnieceSplashtown Wet N Wild - Houston, TX03/2016 - 10/2016
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Welcomed customers into the store and helped them locate items.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Operated a cash register for cash, check and credit card transactions with accuracy.
  • Trains new sales associates each quarter.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Education and Training
James Madison High School - Atlanta Ga 2016High School Diploma
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Resume Overview

Companies Worked For:

  • Forever 21
  • Agaci
  • Batiste Interior Professionals Inc.
  • AnnieceSplashtown Wet N Wild

School Attended

  • James Madison High School

Job Titles Held:

  • Retail Sales Associate
  • Assistant
  • Retail Cashier

Degrees

  • James Madison High School - Atlanta Ga 2016 High School Diploma

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