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Retail Reset Merchandiser Resume Example

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RETAIL RESET MERCHANDISER
Summary

Hardworking and reliable Retail Reset Merchandising Lead with strong ability in directing and working with large teams. Highly organized, proactive and punctual with team-oriented mentality. Always ready to follow through and do what is required to complete our goals.

Skills
  • Lift up to 100 pounds
  • Signage changes
  • Documentation skills
  • Shelving realignments
  • In-store event display management
  • Troubleshooting
  • Data management
  • Personnel Management
  • Timekeeping and scheduling
Experience
Sas Retail Services Inc. | Dayton, OHRetail Reset Merchandiser04/2016 - Current
  • Applied skills to complete new store builds, full store resets and specific department updates.
  • Built and installed fixtures to match schematic designs.
  • Adjusted shelves, bins, racks and temporary displays to match provided plans.
  • Reshelved product with speed and efficiency to minimize disturbance to store operations.
  • Created retail displays to highlight particular products.
  • Lead teams of 50+ associates.
  • Worked closely with management to assure timely completion of resets.
Petco | Troy, OHCompanion Animal Department Manager06/2012 - 04/2016
  • Supervised and interacted with staff during routine tasks to verify conformance with optimal animal safety policies and performance standards.
  • Monitored stock quantities to maintain appropriate inventory levels.
  • Enhanced sales through companion animal adoptions and relevant product suggestions.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Built lasting client relationships by organizing and planning sales events.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
Superpetz | Troy, OHManager06/2010 - 06/2012
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill open positions.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Led staff meetings for team of 10-25 associates to communicate goals, safety and standards directives.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Cross-trained in every store role to maximize operational knowledge.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
Superpetz Pet Owners Warehouse | Troy, OHAnimal Care Specialist06/2007 - 06/2010
  • Maintained clean and orderly cages.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Education and Training
Troy High School | Troy, OHHigh School Diploma06/2007
Upper Valley Career Center | Piqua, OHEnvironmental Technology06/2007

In depth training on conservation of natural land and wildlife, as well as landscaping and general land maintenance. Also lead tours for younger students in grade schools from surrounding areas as well as traveled to several conventions to discuss and present our program. This program has a land allotment of over 400 acres including prairies, woods, wetlands, ponds, and streams.

Professional References

Jeanette Herzog (Petco Store Manager) 1 (937) 546-5790

Ryan Brown (Sas Retail Services LLC Field Manager) 1 (937) 903-3053

Jeff McClain (Sas Retail Services LLC Field Manager) 1 (937) 470-5138

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Resume Overview

Companies Worked For:

  • Sas Retail Services Inc.
  • Petco
  • Superpetz
  • Superpetz Pet Owners Warehouse

School Attended

  • Troy High School
  • Upper Valley Career Center

Job Titles Held:

  • Retail Reset Merchandiser
  • Companion Animal Department Manager
  • Manager
  • Animal Care Specialist

Degrees

  • High School Diploma
    Environmental Technology

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