Retail Pharmacy Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Pharmacist offering 23 years of experience ensuring accurate review, processing and dispensing of medications in alignment with prescribers orders and protocols. Currently licensed in Georgia.. Skilled in collaborating with team members to expedite urgent prescription requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.

  • Interpersonal skills
  • Performance management
  • Problem solving
  • Medicare and Medicaid process
  • Customer service, education, and counseling
  • Drug utilization review
  • Confidentiality and HIPAA
  • Team building
  • FDA Drug Safety Guidelines
  • Quality Assurance and Control
  • Pharmacy operations management
  • Laboratory Practices
  • FDA And ICH Guidelines
  • Loss Prevention Controls
Work History
WalmartCastro Valley, CA,
  • Provide sales support to Store Manager and pharmacy customers by explaining scope of available services
  • Supervise, monitor and evaluate quality and effectiveness of patient care services provided by pharmacy staff
  • Currently exceeding district, area and corporate goals for this pharmacy by >10%, while accurately dispensing medication safely
  • Manage daily, weekly and monthly tasks that improve patent outcomes, such as adherence, focusing on specific disease states, like Diabetes, Hypertension and high cholesterol
  • Utilizes up to date measures, such as PDC (Proportion of Days Covered) to calculate patient outcomes
  • Develop and mentor staff through on-boarding, hands-on training, development opportunities and performance management process
  • Partner with Store Manager in preparing, securing and approving departmental expenditure budgets
  • Evaluate and oversee purchase, management and security of all medication and medical supplies in accordance with company policy and preferred medication guidelines; state and federal regulations
  • Ensure that medications/immunizations are prepared and dispensed using appropriate techniques and in accordance with practitioner’s order or protocol order; and state law
  • Vaccinate patients to provide immunity against influenza, pneumonia and other diseases.
  • Follow protocol and report to corporate office on all government agency inspections.
  • Walgreens Pharmacy Manager in Villa Rica from 01/2010 to 01/2014.
  • Stepped down to Staff pharmacist to pursue PharmD
  • Unable to complete due to illness of family member
Staff Pharmacist, 11/2014 to 05/2015
Iqvia Holdings IncMarlborough, MA,
  • Follow protocol and report to corporate office on all requests resulting from PBM audits
  • Use effective patient education techniques to provide counseling to patients and caregivers, including information on medication therapy, adverse effects, compliance, appropriate use, handling and dispensing
  • Provide preventive healthcare services, Comprehensive Medication Reviews and targeted interventions • Oversee or perform receiving and review of prescriptions and orders assuring recorded information meets all legal requirements
  • Prepare and dispense medications using appropriate techniques and follow applicable departmental policy and procedures; obtain clarification all questionable prescriptions or directions
  • Assist with daily pharmacy operations, maintain pharmacy records and work with other healthcare professionals
  • Review and interpret practitioners’ orders, provide drug information, assist in problem solving and provide other aspects of pharmaceutical care
  • Monitor drug therapy to prevent adverse drug reactions and other potential problems
  • Conduct CLIA waived testing (glucose, cholesterol, A1C, blood pressure and BMI readings) • Provide immunizations that are under state protocol.
PHARMACY MANAGER, 01/1995 to 01/2007
Harris Teeter, LlcHarrisburg, NC,
  • Predominantly serviced Hospice Buffalo and several LTCs in Buffalo, NY
  • Identified target medications/therapies to develop criteria and implement data collection for use in providing Medication Use Evaluations
  • Assist in formulary maintenance by critiquing new entries, comparing medication classes and developing therapy exchanges when applicable
  • Develop and provide educational programs for healthcare practitioners and patients
  • Provide recommendations, pharmacokinetics, medication and supplementals for IV therapy, especially antibiotics
  • Assist in developing drug protocols
  • Assistant preceptor with student instruction
  • Met with sales representatives to ensure awareness and understanding of services available through pharmacy to better assist clients
  • Establish, cultivate, preserve relationships with critical clients such as Hospice Buffalo and various long-term care facilities
  • Solely responsible for introduction and implementation of drug compounding service to pharmacy staff which increased business by >30%
  • Supervised preparation of all compounded drugs
  • Implemented procedures necessary for compounding, mixing, packaging and labeling
  • Ordered all pharmacy supplies and kept check on inventory levels
  • Conduct in-services with practitioners, nurses and directors on benefit of compounding drugs to gain alternative routes of delivery, which led to significantly better outcomes for patient
Bachelor of Science: Pharmacy, Expected in 05/1997
State University of New York At Buffalo - Buffalo, NY,

Member of Georgia Pharmacy Association (GPhA)

Walgreens, CO PAC affiliate

Professional Compounding Centers of America Certification

Immunization Certification

Basic Life Support Certification, current

Certified Director of CLIA Waived Lab - Health Testing Certification (POC)

Medication Therapy Management Certificate of Training 5/2017, APhA

Pharmacist and Patient-Centered Diabetes Care Certificate of Training 3/2019, APhA

Blood Borne Pathogen Training Certification, current

2020-2021 Influenza Vaccine Clinical Update for Pharmacists

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School Attended
  • State University of New York At Buffalo
Job Titles Held:
  • Staff Pharmacist
  • Bachelor of Science

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