Retail District Manager Resume Example
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RETAIL DISTRICT MANAGER
Professional Summary
Energetic change management specialist offering more than nineteen years of experience in managing multi-million dollar operations. Goal oriented and competitive, I have successfully grown sales two years in a row by more than $36 million and increased profitability by $8 million in two complex markets. Analyzes reporting and key performance indicators to ensure budgetary goals are met. Excellent collaboration and communication skills with long term experience delivering training for large groups in varying formats
Skills
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Work History
Retail District Manager07/2017 to Current
Lakeshore Learning Materials – New York City , NY
Lakeshore Learning Materials – New York City , NY
- • Drives sales performance and leverages financial controls for responsible market generating over $840M in annual volume. Increased sales more than $36 million while adding $8 million to the bottom line.
• Demonstrates success leading teams across multiple locations through organizational and transformational change to successful execution for the market.
• Served as regional champion for My Walmart Schedule launch. Conducted instructor led training across multiple markets, acted as subject matter expert to successfully launch new associate scheduling system and methodology.
• Training and developing 150 salaried managers to lead teams of 300-400 associates within a market. Created development and succession plans to provide a platform for leaders to achieve goals and promote.
• Advocate for the customer and operates with a Customer First mindset to exceed customer expectations.
• Networking and building relationships both inside out and out of the organization. Including being an active mentor and resource. Mentored four Co Managers through the Rising Star Accelerated Leader program which graduated to Store Manager.
Senior Director, Schedule Implementaton 12/2015 to 07/2017
Buffalo Wild Wings – Hiram , GA
Buffalo Wild Wings – Hiram , GA
- • Supported 900 stores across the Mid-Atlantic Division in adopting a new corporate program for associate scheduling.
• Responsible for training varying levels of leadership for project launch.
• Facilitated Instructor Led Training across multiple states with store managers and operations leadership.
• Facilitated training via telecommunication platforms and computer based training.
• Acted as Subject Matter Expert for the project team providing operational expertise for workload and scheduling.
• Collected store specific data through Kaizen workshops, computer generated surveys, and feedback sessions with operations leadership.
• Analyzed data and key performance metrics to support stores and provide advice on removing waste from the operation to deliver schedule goals.
• Traveled with the Senior Vice President to visit stores across the division to evaluate store performance and implementation of new schedule program.
• Utilized strong personal skills and operational knowledge to influence field operation leadership teams to adapt quickly to new way of working.
Complex Store Manager02/2009 to 12/2015
Walmart – City , STATE
Walmart – City , STATE
- • Led a very diverse team of associates in a complex, $70 million dollar supercenter.
• Increased associate engagement 35% by creating an inclusive environment built on communication and associate development.
• Managed all aspects of store operations, asset protection, and human resources.
• Delivered training to 300+ associates to ensure process execution.
• Built talented and valuable teams of leaders and associates through outstanding mentoring, coaching and teaching skills.
• Selected as a "Key Leader" within the region by the RVP.
Assistant Manager12/2000 to 02/2009
Walmart – City , STATE
Walmart – City , STATE
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Monitored employee performance and developed improvement plans
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Education
Bachelor of Arts: AnthropologyUniversity of South Carolina - Columbia-
City,
State
Certifications
Change Management Specialist (CMS)
Six Sigma Lean Professional (SSLP)
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Resume Overview
School Attended
- University of South Carolina - Columbia
Job Titles Held:
- Retail District Manager
- Senior Director, Schedule Implementaton
- Complex Store Manager
- Assistant Manager
Degrees
- Bachelor of Arts : Anthropology
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