Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Throughout my working career, I have obtained eight years of customer service experience. As a result, I have acquired the skill of communicating effectively with various customers and coworkers. I have also established great work ethic skills. I am accustomed to working in a fast- paced environment and also long hours; including nights and weekends. I would be a great candidate for the position offered, because I am willing to dedicate myself to make sure company goals are met.
Highlights
  • SalesForce
  • Special events planning
  • Skilled negotiator
  • New customer acquisition
  • MS Office
  • Articulate public speaker
  • Multi-media marketing
Accomplishments
Promoted from Retail Consultant to Lead Retail Consultant after six months of employment.
Experience
11/2013 to Present
Retail Consultant Comcast Edgartown, MA,
  • Sell company products and services to walk-in customers in retail outlets.
  • Provide high level of customer service with product experience and advanced selling skills.
  • Guide customer through the purchasing decision and activations process, and educate customer on their new purchase.
  • Achieve sales goal and service performance requirements through new customer sales.
  • Maintain knowledge of competitive offers.
  • Handle service inquiries from customers.
  • Ensure an extraordinary customer experience.
03/2013 to 10/2013
Host/ Cashier Mcdonald's Milwaukee, WI,
  • Greet and seat guests according to guest preference.
  • Inform guests of restaurant specials and featured items.
  • Coordinate with food servers, bus persons, and other restaurant personnel in providing guest services.
  • Operate electronic cash register system to accurately and immediately account for payment transactions.
  • Keep register and host are stocked with necessary equipment, forms, and supplies.
  • Ensure dining program and serving areas are set up and maintained according to standard.
07/2009 to 03/2013
Crew Trainer McDonald's City, STATE,
  • Received orders from customers and met customer satisfaction.
  • Trained and supervised other employees.
  • Organize schedules of required number of workers for each shift.
  • Assigned tasks and motivated others.
Education
Expected in May 2012
High School Diploma:
LaGrange High School - Lake Charles, La
GPA:
Expected in Present
:
McNeese State University - Lake Charles, La
GPA:
Skills
Competitive, Customer Satisfaction, Customer Service, Forms, Personnel, Purchasing, Retail, Selling, Sales, & Servers.

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Resume Overview

School Attended

  • LaGrange High School
  • McNeese State University

Job Titles Held:

  • Retail Consultant
  • Host/ Cashier
  • Crew Trainer

Degrees

  • High School Diploma

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