Throughout my working career, I have obtained eight years of customer service experience. As a result, I have acquired the skill of communicating effectively with various customers and coworkers. I have also established great work ethic skills. I am accustomed to working in a fast- paced environment and also long hours; including nights and weekends. I would be a great candidate for the position offered, because I am willing to dedicate myself to make sure company goals are met.
Special events planning
New customer acquisition
Articulate public speaker
Promoted from Retail Consultant to Lead Retail Consultant after six months of employment.
Retail Consultant11/2013 to CurrentSprintLake Charles, La
Sell company products and services to walk-in customers in retail outlets.
Provide high level of customer service with product experience and advanced selling skills.
Guide customer through the purchasing decision and activations process, and educate customer on their new purchase.
Achieve sales goal and service performance requirements through new customer sales.
Maintain knowledge of competitive offers.
Handle service inquiries from customers.
Ensure an extraordinary customer experience.
Host/ Cashier03/2013 to 10/2013L'Auberge Casino & ResortLake Charles, La
Greet and seat guests according to guest preference.
Inform guests of restaurant specials and featured items.
Coordinate with food servers, bus persons, and other restaurant personnel in providing guest services.
Operate electronic cash register system to accurately and immediately account for payment transactions.
Keep register and host are stocked with necessary equipment, forms, and supplies.
Ensure dining program and serving areas are set up and maintained according to standard.
Crew Trainer07/2009 to 03/2013McDonald'sLake Charles, La
Received orders from customers and met customer satisfaction.
Trained and supervised other employees.
Organize schedules of required number of workers for each shift.
Assigned tasks and motivated others.
High School DiplomaMay 2012LaGrange High SchoolLake Charles, La