Restaurant Manager with 3 years of experience leading multi-million dollar restaurants as well as banquet and catering operations. Driven to raise standards for fine dining and all aspects of guest relations. Experienced in demonstrated success in developing and motivating a 50 person team to assist customers at all times. Positive and upbeat with customers and team members alike. Hardworking and professional with extensive daily planning and operations experience. Skilled in staff training and development. Enthusiastic about working with high-performance teams. Experienced and successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Personable, honest, responsible and a hardworking professional. Dedicated to top notch customer service!
Effectively operate a high volume, fast paced restaurant/bar in the heart of Shockoe bottom.
Provided excellent customer service on the floor and behind the bar during fine dining dinner service and live entertainment events.
Customer service is my specialty! I am extremely versatile and will go above and beyond to ensure customer satisfaction at all times.
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