Restaurant Waitress, Hostess, Prepper, Dishwasher Resume Example Dierbergs Markets

RESTAURANT WAITRESS, HOSTESS, PREPPER, DISHWASHER

Professional Summary

High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Proactive Student with superior skills in english, biology and writing. Eager to bring value to classroom establishment through hard work and commitment to quality. Offering demonstrated success in many assignments.

Work History

Dierbergs Markets. Florissant , MORestaurant Waitress, Hostess, Prepper, Dishwasher | 07/2020 - Current

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Used TouchBistro to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Volunteered to assist cooks with prepping and cooking during peak meal times after completing dishwashing duties.

Proper Hospitality. San Francisco , CAServer "Jack of All Trades" | 05/2019 - 07/2020

Maintained event cleanliness during service by promptly clearing dishes after each course.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Checked identification to enforce age regulations for alcoholic beverages.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Adapted service based on customer requests and kitchen readiness.
Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
Used cash registers and credit card machines to cash out customers, handling average sale of $[Amount] per table.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Storyteller. City , STATEBarista | 06/2018 - 04/2019

Recommended products based on solid understanding of individual customer needs and preferences.
Controlled line and crowd with quick, efficient service.
Constantly expanded personal knowledge of coffee styles and varieties.
Developed and demonstrated skillful and creative latte art to engage customers.
Prioritized drink requests while managing interruptions.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Educated coworkers and customers about new products.
Complied with standards for merchandising, stocking and storing product.
Cleaned counters, machines, utensils and seating areas daily.

Thermopolis Cafe. City , STATEBusser | 06/2017 - 07/2018

Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Worked well in diverse team settings by partnering with others to complete tasks.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Accomplishments

Accomplishments include:

Academic Honor Roll, 4 years.
Leadership program in Washington D.C.
State fair champion in Visual Arts.
Multiple 1st place art awards.
Spelling Bee, 2 years.
Ranked 15th out of 43 students in graduating class.
Have successfully worked 4 jobs the past four year.
Lettered in High School Volleyball three times.
Played Volleyball, 4 years.

Skills

To-Go Order Preparation
Menu Memorization
Kitchen Staff Coordination
Dining Room Management
Food Preparation and Safety
Ordering Procedures
Interactive Communication Skills
Table Setting Knowledge
Kitchen Equipment Use

Cleaning
Stocking and Replenishing
Dishwasher Operation
Psychology
Robotics
Conflict Resolution
Customer service
Critical thinking
Verbal and written communication

Education

Hot Springs County High SchoolCityExpected in 05/2021High School Diploma

Resume Overview

School Attended

Hot Springs County High School

Job Titles Held:

Restaurant Waitress, Hostess, Prepper, Dishwasher
Server "Jack of All Trades"
Barista
Busser

Degrees

High School Diploma

Restaurant Waitress, Hostess, Prepper, Dishwasher Resume Example

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