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restaurant waitress and bartender resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Self-motivated and dependable sales offering more than 22 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Goal-driven Sales Management professional bringing many years career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.

Customer-oriented sales professional with more than 22 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Devoted Child care provider with hands-on experience cultivating warm, nurturing environments for children. Talented in organizing and leading educational activities and monitoring behavior. Observant team player focused on promoting health and development in children.

Skills
  • Point of Sale (POS) System Operations
  • Effective Customer Upselling
  • Upselling and Cross Selling
  • Order Accuracy and Delivery
  • Workflow Coordination
  • Team Player
  • Staff Training
  • High Energy and Stamina
  • Menu Memorization and Presentation
  • Menu Recommendations
Experience
Restaurant Waitress and Bartender, 02/2000 - 02/2022
The Edge Fitness Clubs Farmington Hills, MI,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • opening and closing checklists to ensure smooth restaurant operations.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Took orders, calculated charges, issued table checks and collected payments from customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Childcare Provider, 09/2009 - 12/2014
IDHS City, STATE,
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Enforced rules to teach good manners and maintain safe environment.
  • Planned and implemented age-appropriate activities and lessons
  • Instructed children in health and personal habits involving eating, resting and hygiene habits.
Manager of Business Development and Sales, 03/1995 - 01/1998
Telcel Telecommunications City, STATE,
  • Maintained professional network of potential clients and business opportunities.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed and implemented new sales strategies to update product lines.
  • Created and maintained sales environment to support business objectives.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Tracked monthly sales to generate reports for business development planning.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
Education and Training
Early Childhood Associate: Early Childhood Education, Expected in 07/2013
-
Triton College - River Grove, IL
GPA:
Status -
GED: , Expected in 01/2005
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College of DuPage - Glen Ellyn, IL
GPA:
Status -
Languages
Spanish :
Native/ Bilingual:
Negotiated :
:
English :
Professional:
Negotiated :
:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

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Resume Overview

School Attended

  • Triton College
  • College of DuPage

Job Titles Held:

  • Restaurant Waitress and Bartender
  • Childcare Provider
  • Manager of Business Development and Sales

Degrees

  • Early Childhood Associate
  • GED

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