Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

An outgoing undergraduate student with superior leadership skills dedicated to getting the job done to the best of her ability. I am a team-player always looking to learn from those around me and incorporate the new knowledge into my everyday life. While no one likes to be in a time crunch or feel pressured to complete an assignment so quickly, this is life and it becomes difficult to escape the pressures of reality; however, I am capable of handling the stressors thrown my way in a satisfactory manor. Coming from a faithful family of ten, I know the true values of life and preserving the life around us each and everyday. I am dedicated to including others in the journey and living to fill those around me with the equity we all deserve.

Accomplishments

HOBY (Hugh O'Brian Youth Leadership Seminar) Alumn

ISLI (International Student Leadership Institute)

Light the Fire (Religious Leadership)

Captain of Girl's Varsity Basketball (High School)

Trumpet Section Leader (3 years-High School)

President of Youth Group (BVM Queen of Peace)

Member of the Campus Ministry Advisory Board (Marist)

Leader of Catholic Connections (Marist)

Skills

Personable

Organized

Driven

Team-player

Open-minded

Proficient in Microsoft Word

Proficient in Microsoft Excel

Work History
Restaurant Waitress, 09/2020 to Current
Hyatt Hotels Corp.Greenville, SC,
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Bussed and reset at least 20 tables per shift, working efficiently to keep dining room and work areas clean.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Waitress, 07/2020 to Current
Cove Haven Entertainment ResortsCity, STATE,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Prepared beverages and filled food orders for customers.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Displayed enthusiasm and promoted happy and energetic service to customers, successfully increasing referrals and walk-in business.
  • Bussed and reset at least 30 tables per shift, working efficiently to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Checked identification to enforce age regulations for alcoholic beverages.
Restaurant Waitress, 08/2016 to 01/2020
Woodloch Springs Sports ComplexCity, STATE,
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Greeted and maintained relationships with regular customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Bussed and reset at least 20 tables per shift, working efficiently to keep dining room and work areas clean.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Education
Bachelor of Arts: English Composition, Expected in 05/2023
Marist College - Poughkeepsie, NY
GPA:

Along with the English/Writing degree I will be obtaining upon graduation, I am also involved in the Paralegal Program here on campus with the hopes to attend Law School after graduation.

Additional Information

I also taught Religious Education for four years and am accustomed to dealing with anything thrown my way as a dedicated individual promising nothing but hard work and excellent outcomes.

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School Attended

  • Marist College

Job Titles Held:

  • Restaurant Waitress
  • Waitress
  • Restaurant Waitress

Degrees

  • Bachelor of Arts

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