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Restaurant Waitress Resume Example

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RESTAURANT WAITRESS
Professional Summary

Customer Service Representative with 6 years of experience working with multiple projects and time management with extensive knowledge of Customer service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Offering self-motivated work ethic in both independent and collaborative team settings. Fast learner and skilled organizer on files and online documents, offices spaces etc. Successful at maintaining flow and specific characteristics of original words when translating documents or spoken words. Converses easily in two languages. Looking for a Personal or Receptionist Assistant job where I can expand my knowledge of interacting with customers.

Skills
  • Sales
  • High-Volume Dining
  • Fluent Bilingual Spanish and English
  • Training and staff management
  • Customer Service
  • Cash Management
  • Team building
  • Data Entry and book keeping
  • Proofreading and editing
  • Interior decorating
  • Microsoft Office and Quick books proficiency
  • Multitasking strengths
  • Telephone skills
  • Verbal and written communication
  • Organization skills and conflict solver
  • Drivers License
Work History
01/2019 to CurrentRestaurant WaitressCompany Name | City, State
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
  • Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow
  • Set up work stations and prep empty supplies or dishes to increase productivity during busy time
  • Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Delivered food items to tables ensuring each restaurant patron received correct order
  • Completed efficient table resets by wiping down surfaces and refilling condiments
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times
02/2017 to 08/2019Sales Representative/CashierCompany Name | City, State
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs
  • Tracked stock using company inventory management software
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Checked prices for customers and processed items sold by scanning barcodes
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
10/2017 to 12/2017ReceptionistCompany Name | City, State
  • Organized and scheduled office meetings as well as client appointments for team of six professionals, effectively accommodating hectic agendas
  • Provided clerical support to one to two company employees by copying, faxing and filing documents
  • Kept reception area clean and neat to give visitors positive first impression
  • Routed incoming mail and messages to relevant personnel without delay
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Checked-in visitors, distributed visitor badges and managed log book to comply with security initiatives
  • Entered daily data in computer systems and documented office activities
  • Offered appointment information updates and rescheduling to guests
05/2016 to 07/2017Personal AssistantCompany Name | City, State
  • Promoted team productivity by keeping supplies organized and well-stocked
  • Errands, managing mail, scheduling appointments and arranging transportation
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
  • Managed smooth processing of work orders paperwork to support office productivity
  • Worked with upper management to complete complex projects on tight budgets within specific time lines
  • Entrusted to handle confidential and sensitive situations in professional matter
  • Communicated proactively with supervisors and immediately explained issues to ensure appropriate solutions
  • Managed and completed paperwork and overall office administration operations
  • Worked closely with coworkers to strategically plan for company growth
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Keyed all data into necessary Microsoft Database
Education
Expected in 12/2021Bachelor of Arts | Architecture/Interior Design Seminole State College of Florida, City, State
  • Minoring in Interior Design
  • Majoring in Architecture
  • Continuing education in Construction. In process of obtaining GCL in the state of Florida.
  • Member of the IIDA and Honor Society
05/2015High School DiplomaLehigh Senior High School, City, State
Interior Home Enthusiast

My goal in life is to be able to have my very own Interior and Architecture Firm. I'm fascinated with every step of the process beginning to end and it is something I look forward to do in my future job.

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Resume Overview

School Attended

  • Seminole State College of Florida
  • Lehigh Senior High School

Job Titles Held:

  • Restaurant Waitress
  • Sales Representative/Cashier
  • Receptionist
  • Personal Assistant

Degrees

  • Expected in 12/2021 Bachelor of Arts | Architecture/Interior Design
    05/2015 High School Diploma

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