LiveCareer-Resume

restaurant waitress resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

High-energy waitress skilled at welcoming guests. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experience Waitress with 7 years in solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Highly skilled Waitress, experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Self-motivated and dependable offering 7 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Student assessments
  • Individual and group instruction
  • Special education
  • Student safety
  • Lesson planning
  • Mentoring students
  • Student Supervision
  • Classroom management
  • Grading assignments
  • Food Safety Understanding
  • Menu Memorization
  • Point of Sale (POS) System Operations
  • Buffet Setup and Takedown
  • High-Volume Dining
  • Check Payment Processing
  • Transactions and Cash Handling
  • Ability to Lift 30 Pounds
  • Staff Training
  • Workflow Coordination
  • Specials Promotion and Upselling
  • Age Verification
Experience
Restaurant Waitress, 02/2018 - Current
The May Institute Inc Attleboro, MA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Teacher Assistant , 03/2020 - 09/2021
Tti, Inc. San Jose, CA,
  • Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
  • Delivered group teaching in classroom setting and implemented individual student support.
  • Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
  • Supported teacher in instructing core subjects, delivering supplementary lessons and coordinating materials.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Tutored students in reading, language arts and other subjects.
Restaurant Waitress, 03/2019 - 06/2020
Helping Hands Home Care Nw Edmond, OK,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Informed customers of daily specials and signature menu items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Addressed complaints to kitchen staff and served replacement items.
Restaurant Waitress, 08/2017 - 04/2018
Clubcorp Club Operations, Inc. City, STATE,
  • Filled condiments and napkin containers during slack periods.
  • Provided exceptional service to high volume of daily customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Set up tables in between patrons to reduce wait times.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Stocked service areas with supplies during slow periods.
Cooler Associate, 11/2015 - 04/2016
Apio Cooler City, STATE,
  • Packed boxes and stock using organizational guidelines.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Secured items in truck by strapping over protective padding.
  • Operated machines and equipment to complete work assignments or to assist workers.
Telemarketing Sales Representative, 11/2014 - 10/2015
Fusion Contact Center City, STATE,
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Recorded contact information of customers and potential customers in internal database.
  • Answered calls, took messages and transferred calls to correct individuals.
  • Provided information about available products and services including membership details and purchase advantages.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Opened new accounts and documented personal, demographic and payment information in system.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
In-Home Caregiver, 04/2013 - 10/2014
Novelles Developmental Services City, STATE,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Monitored progress and documented patient health status changes to keep care team updaed.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
Cashier, 08/2010 - 03/2013
McDonald's Restaurant City, State,
  • Collected payments and provided accurate change.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
Education and Training
High School Diploma: , Expected in 12/2012
-
Delta High School - Orcutt,
GPA:
Status -
Certifications

Workplace Harassment Prevention

California Child Abuse Mandated Reporter

Best Pest Management Practices Around Children

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Languages
English :
Professional:
Negotiated :
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Spanish :
Professional:
Negotiated :
:

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Resume Overview

School Attended

  • Delta High School

Job Titles Held:

  • Restaurant Waitress
  • Teacher Assistant
  • Restaurant Waitress
  • Restaurant Waitress
  • Cooler Associate
  • Telemarketing Sales Representative
  • In-Home Caregiver
  • Cashier

Degrees

  • High School Diploma

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