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Restaurant Waitress Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Skills
  • Food and Beverage Service
  • High Volume Dining
  • Upselling and Cross Selling
  • Able to Lift 30 Pounds
  • Dining Room Cleaning and Upkeep
  • Transactions and Cash Handling
  • Warm and Friendly
  • Cool Under Pressure
  • Special Requests and Substitutions
  • Menu Recommendations
  • Food Safety Standards
  • To-Go Order Preparation
  • Valid Food Handlers Certification
  • Food and Beverage Pairings
  • Reliable and Responsible
Work History
Restaurant Waitress, 11/2017 to Current
Regal Cinemas CorporationLake City, FL,
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of any apparent waste or refuse.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Operated [Type] POS systems to cash out customer checks and complete order transactions.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Completed credit payments via card processing systems.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
Restaurant Waitress, 02/2006 to 11/2017
SportsmanCity, STATE,
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of any apparent waste or refuse.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Operated [Type] POS systems to cash out customer checks and complete order transactions.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
Waitress, 01/1998 to 03/2005
Whales TailCity, STATE,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted new customers, discussed specials and took drink orders.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Prepared specialty desserts for customers including Creme Brulee and cheesecake.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Restaurant Waitress, 03/1996 to 01/1998
Seaside JohnnysCity, STATE,
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Completed credit payments via card processing systems.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
Education
BBA: Medical Billing, Expected in 07/1998
Ventura College - Ventura, CA
GPA:
High School Diploma: , Expected in 07/1991
Oxnard High School - Oxnard, CA
GPA:

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Resume Overview

School Attended
  • Ventura College
  • Oxnard High School
Job Titles Held:
  • Restaurant Waitress
  • Restaurant Waitress
  • Waitress
  • Restaurant Waitress
Degrees
  • BBA
  • High School Diploma

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