High-energy waitress skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Skills
Cool Under Pressure
Able to Lift 30 Pounds
Warm and Friendly
Service-Oriented
High Energy and Stamina
Workflow Coordination
Menu Recommendations
PPE Guideline Compliance
Food Safety Standards
Point of Sale Systems
Menu Memorization and Presentation
High Volume Dining
Specials Promotion and Upselling
Verbal and Written Communication
Customer Service and Rapport
Upselling and Cross Selling
Team Player
Food and Beverage Service
Reliable and Responsible
Tableside Service
Multitasking and Prioritization
Experience
08/2021 to 08/2021
Restaurant WaitressIl Bambino – City, STATE,
Collaborated with host, bus person and cook to serve up food and beverage options.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Calculated charges, issued table checks and collected payments from customers.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Stocked server areas with supplies before, during and after shifts.
Provided exceptional service to high volume of daily customers.
Prepared salads, appetizers and garnishes to assist kitchen staff.
07/2021 to 07/2021
Restaurant WaitressJardines De Portugal – City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Stocked server areas with supplies before, during and after shifts.
Provided exceptional service to high volume of daily customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Calculated charges, issued table checks and collected payments from customers.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Prepared salads, appetizers and garnishes to assist kitchen staff.
01/2017 to 06/2021
Restaurant WaitressPandoree Cafe – City, STATE,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Stocked server areas with supplies before, during and after shifts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
Expected in 07/1999
High School Diploma: LUIS LÓPEZ MÉNDEZ - Venezuela , D.F GPA:
Expected in
: Instituto Técnico IUTIRLA - Venezuela , D.F GPA:
Expected in 10/2016
: International Marketing Technical Institute IUTIRLA - Venezuela , D.F GPA:
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