restaurant waitress resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Adaptable and enterprising with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Conflict and Complaint Resolution
Menu Memorization and Presentation
Warm and Friendly
Special Requests and Substitutions
Able to Lift 30 Pounds
Age Verification
Specials Promotion and Upselling
Food and Beverage Service
Practice Planning and Management
Parent Relations
Preseason Tryouts
Safety Management
Individualized Coaching
Work History
Restaurant Waitress, 06/2021 to Current South Dakota Board Of Regents – Madison, SD,
Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Completed credit payments via card processing systems.
Operated POS systems to cash out customer checks and complete order transactions.
Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills and handle complimentary items.
Checked identification for minimum age for sale of alcoholic beverages.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Increased sales significantly by upselling higher-end products to customers.
Cheerleading Coach, 01/2013 to 09/2021 Lehigh Valley Hospital & Health – Pen Argyl, PA,
Prepared athletes for special competitions and tournaments.
Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Implemented exercise programs and training strategies to bolster individual and team performance.
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Promoted stretching, mobility work and proper form to help athletes safely build strength.
Recruited athletes by attending games, meeting with families and presenting scholarship offers.
Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Prepared cheerleaders for games and competitions with rigorous practice schedule.
Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
Analyzed and developed new routines to be performed by cheerleaders.
Dietary Assistant, 02/2021 to 08/2021 Wal-Mart – Corpus Christi, TX,
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Arranged tray and or table settings with proper tableware, condiments and tray card.
Distributed food during busy peak periods to drive customer satisfaction.
Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
Conducted research, gathered information from multiple sources and presented results.
Identified issues, analyzed information and provided solutions to problems.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Assistant General Manager, 08/2017 to 06/2020 Pacific Bells – City, STATE,
Mentored and motivated team members to achieve challenging business goals.
Motivated, trained and disciplined employees to maximize performance.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Resolved problems promptly to elevate customer approval.
Handled cash accurately and prepared deposits.
Managed team schedule with eye for coverage needs and individual strengths.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
Oversaw computer database and physical filing systems.
Taught staff strategies for completing work and smoothly carrying out senior management directives.
Education
High School Diploma: , Expected in 05/2019 to North Royalton High School - North Royalton, OH GPA:
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