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Restaurant Crew Member Resume Example

Resume Score: 80%

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RESTAURANT CREW MEMBER
Summary

Driven Cashier and Stocker with five years of experience. Tackled multiple tasks daily ranging from stocking shelves with perishable and non-perishable goods to processing payments using cash register. Consistently upbeat when helping customers and teammates.

Skills
  • Inventory checks
  • Inventory rotation
  • Effective customer communication
  • Safe food handling
  • Stocking of food cases
  • Signage and pricing accuracy
  • Point of Sale systems familiarity
  • Equipment use
  • Patient relations
  • Schedule management
  • Marketing and sales experience
  • Menu memorization
  • Team building
  • Strong team member
  • Excellent customer service
  • Safe serving knowledge
  • Service-oriented mindset
  • Meat slicing expertise
  • Following regulations
  • Flexible and adaptable
  • Verbal communication
  • Organizational Skills
  • Physical Demand
  • Detail Oriented
  • Cleaning
  • Register operations
  • Sanitation and safety standards
  • Work area maintenance
  • Cleaning and sanitizing
  • Upselling
  • Preparing food items
  • Sales expertise
  • Menu item familiarity
  • Cooking procedures
  • Problem solving
  • Flexible schedule
  • Price memorization
  • Cash register operation
  • Multitasking and prioritization
  • Liquor, wine and food service
  • Computer application knowledge
  • Food safety understanding
  • Trained in food safety guidelines
  • Courtesy
  • Employee training
  • Point of Sale (POS) system operations
  • Food Safety
  • Work Area Maintenance
  • Customer Service
    • Experience
    DP&K McDonald's | Pewaukee, WI Restaurant Crew Member 06/2014 - 05/2018
    • Worked with food service team members to handle every customer need and build brand loyalty.
    • Took orders, prepared foods and processed payments in full-service Restaurant establishment.
    • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
    • Washed and sanitized dishes after every use to protect customers.
    • Verified orders and bagged items for easy transport.
    • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
    • Reviewed contents on food trays to check receiving complete order.
    • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
    • Kept work areas, utensils and pans cleaned and sanitized.
    • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
    • Took customers' orders by recording requested menu items, substitutions and add-ons.
    • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
    • Ensured compliance with company service standards, including inventory and cash control procedures.
    • Resolved customer concerns and relayed relevant information to supervisor.
    • Dispensed, poured and mixed water, soft drinks and caffeine beverages.
    • Accepted payments and made change to process transactions.
    University Of Wisconsin-Milwaukee | Milwaukee, WI Cambridge Cafe Student Advisor 09/2015 - 05/2019
    • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
    • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
    • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
    • Cleaned work areas, equipment and utensils.
    • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
    • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every two hours.
    • Monitored inventory and promptly reported items that needed to be reordered.
    • Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
    • Removed trash and dropped food items regularly to keep workspaces neat and clean.
    • Cross-trained in Deli and Grill positions to support team and help meet all customer needs.
    • Ensured compliance with company service standards, including inventory and cash control procedures.
    • Upheld food safety standards at all times.
    • Maintained order and cleanliness of work areas in conformance with health codes.
    • Protected food from spoilage by storing according to safety procedures.
    • Prepared large batches of breakfast and lunch food according to standard recipes.
    • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
    • Kept all utensils, dishes and glasses clean and ready for customer use.
    • Thoroughly cleaned and sanitized dining ware and kitchen equipment.
    • Kept work areas, utensils and pans cleaned and sanitized.
    • Received food orders from patients and families, and explained offerings.
    • Washed, peeled, cut and measured recipe ingredients.
    • Followed recipes and customer request details to prepare high-quality, delicious meals.
    • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
    • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
    • Verified compliance with all sanitation and safety requirements.
    • Resolved customer concerns and relayed relevant information to supervisor.
    • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
    BP Pantry 41 | Pewaukee, WI Cashier 06/2018 - Current
    • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
    • Drove sales and add-on purchases by promoting specific item options to customers.
    • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
    • Trained new team members in cash register operation, stock procedures and customer service.
    • Served needs of many patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
    • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
    • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
    • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
    • Properly verified customer identification for alcohol or tobacco purchases.
    • Troubleshot and resolved issues with cash registers, card scanners and printers.
    • Helped customers find specific products, answering questions and offering advice.
    • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
    • Worked closely with front-end staff to assist customers.
    • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
    BP Pantry 41 | Pewaukee, WI Deli Clerk 06/2018 - Current
    • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
    • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
    • Checked signage and pricing to verify accurate displays on counters and in cases.
    • Received new inventory and rotated stock by dates to keep items fresh and usable.
    • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
    • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
    • Kept all utensils, dishes and glasses clean and ready for customer use.
    • Protected food from spoilage by storing according to safety procedures.
    • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
    • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
    • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
    • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
    • Removed trash and dropped food items regularly to keep workspaces neat and clean.
    Education and Training
    University of Wisconsin - Milwaukee | Milwaukee, WI Bachelor of Arts in Graphic Design
    Accomplishments
    • Design
      Responsible for creative design for Rockwell Automation on a power supply attachment to help replace the transformer in their breaker boxes. Working as a team with the University of Wisconsin - Milwaukee.
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    Resume Overview

    Companies Worked For:

    • DP&K McDonald's
    • University Of Wisconsin-Milwaukee
    • BP Pantry 41

    School Attended

    • University of Wisconsin - Milwaukee

    Job Titles Held:

    • Restaurant Crew Member
    • Cambridge Cafe Student Advisor
    • Cashier
    • Deli Clerk

    Degrees

    • Bachelor of Arts in Graphic Design

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