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Restaurant Crew Member Resume Example

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JW
RESTAURANT CREW MEMBER
Professional Summary

Experienced restaurant industry with 8 years in service industry. Talented at efficient multi-tasking and customer service to efficiently deliver high-quality service and promote customer loyalty. Dedicated to team and business success. Skilled Food Service team member with solid restaurant management background in fast past settings. Well-organized and efficient with passion for customer satisfaction. Skilled multitasker calm in handling simultaneous orders in fast-paced settings. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating grills, fryers and prepstation equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Motivated Food Service Worker accustomed to diligently following recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly in independent capacities.

Skills
  • Food Presentation
  • Food Preparation
  • Teamwork
  • Cleaning
  • Cash Handling
  • Meal Preparation
  • Food Delivery
  • Food Safety
  • Cash Register Operation
  • Meal Serving
  • Equipment Cleaning
  • Issuing Receipts
  • Quality Management
  • Payment Collection
  • Equipment operation
  • Equipment monitoring
  • Telephone etiquette
  • Interactive communication skills
  • Customer engagement
  • Product promotion
  • Table setting knowledge
  • Ordering procedures
  • Stocking and replenishing
  • Performance improvement
  • Beverage preparation
  • Verbal and written communication
  • Point-of-sale transactions
  • Menu memorization
  • Food preparation and safety
  • Food running
  • Hospitality service expertise
Work History
07/2016 - CurrentRestaurant Crew Member | Southland Bar And Grill - Katy, Texas
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Observed customer purchases in line and differentiated between standard portions.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Cooked batches of food according to standard recipes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
11/2017 - 08/2018Daycare Assistant Teacher | MyPlace Learning Center - Katy, Texas
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Dressed and changed infant and toddler diapers to maintain hygiene.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Promoted sensory development by providing access to different textures.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Created and implemented diverse educational strategies to boost development.
  • Led activities for over 14 children ages 1 to 2.
  • Met with parents about daily activities, positive developments and issues.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Managed food inventory for 13-person center in accordance with nutritional guidelines.
  • Developed age-appropriate activities and programs for children 1 to 2 years old.
  • Administered medications and kept appropriate records.
  • Allowed for ample outdoor discovery time each day.
  • Prepared students for Kindergarten by teaching fundamentals of math.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Taught children importance of patience and understanding.
  • Interpreted for [Language]-speaking parents and guardians
  • Allowed for ample outdoor recreation time to support physical development.
  • Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention.
  • Encouraged children to be understanding of and patient with others.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Consistently enforced disciplinary limits for structured environment conducive to learning.
  • Monitored each student's educational progress with individualized charts and files.
  • Established safe play environment for children.
  • Conducted trainings and mentored staff, consistently improving performance.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Made nutritious breakfasts, lunches, dinners and snacks for children.
  • Prepared, served and cleaned up daily meals for 13 children.
  • Offered well-balanced and nutritious menu options.
  • Maintained child-friendly environment with access to outdoor activities.
  • Incorporated music and play into developmentally appropriate activities.
  • Designed monthly activity schedules to balance play, rest and learning time.
  • Promoted good health by preparing meals with organic and natural ingredients.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Instructed children on proper health and personal habits.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Monitored and enforced adequate supply and material inventory.
12/2012 - 06/2016Restaurant Manager | JDubs Burger Barn - Katy, Texas
  • Led and directed team members on effective methods, operations and procedures.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Prepared for and executed new menu implementations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Managed about 15-person team of cooks and back of house staff for high-end Burger restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Katy High School, Katy, TXHigh School Diploma:
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Resume Overview

Companies Worked For:

  • Southland Bar And Grill
  • MyPlace Learning Center
  • JDubs Burger Barn

School Attended

  • Katy High School

Job Titles Held:

  • Restaurant Crew Member
  • Daycare Assistant Teacher
  • Restaurant Manager

Degrees

  • High School Diploma :

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