restaurant associate resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Skills
Product testing
Reporting and documentation
Reconciliation budget management
Strong attention to detail
Trained in emergency response
Troubleshooting
Experience
10/2019 to 12/2019
Restaurant Associate7-Eleven, Inc. – Hidalgo, TX,
Processed payments via cash, credit card and gift card and returned accurate coin and bills.
Answered guest questions regarding ingredients, preparation methods and allergens.
Addressed guest concerns and complaints quickly and thoroughly to promote satisfaction.
Performed side work during less busy periods, including rolling silverware, restocking dishes and filling condiments.
Maintained clean, safe working area in compliance with company policies.
Delivered exceptional guest service with friendly and helpful attitude.
09/2019 to 12/2019
Box Office CashierSouth Florida State College – Arcadia, FL,
Informed customers of deals or discounts and calculated amount of cash owed against tickets bought.
Checked system for seat availability and provided customers with available options.
Entered customer information into POS system and ensured accuracy by repeating information obtained to customer.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Cross-trained in Concessions and Usher roles in order to provide skilled backup for team members.
Processed returned items in accordance with store policy.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Worked closely with front-end staff to assist customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
10/2017 to 06/2018
CashierKeurig Dr Pepper – Orange, CA,
Monitored multiple databases to keep track of all company inventory.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Assisted customers with account updates, new service additions and promotional offers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Helped customers find specific products, answering questions and offering advice.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
01/2013 to 01/2017
Petty Officer Third ClassUnited States Navy – City, STATE,
Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
Learned new testing methods through continued education and research.
Completed accurate measurements of engineering products with rulers, calipers, gauges and micrometers and documented findings in official records.
Repaired malfunctions, reassembled items and performed final tests.
Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
Completed daily inspection rounds covering all facility equipment and machinery.
Stood watch onboard Naval ships and took accurate readings of shipboard systems.
Performed routine maintenance onboard multiple ship systems.
Metalworking.
Stood watch as logistics yeoman(administrative) for tech school barracks.
Stood front desk watch for barracks, completed hundreds of check-ins and check-outs.
Education and Training
Expected in 06/2022 to to
Associate of Arts: Art Maricopa Community Colleges - Estrella Mountain Community College - Avondale, AZ GPA:
Expected in 10/2012 to to
High School Diploma: Pinnacle Virtual High School - Tempe, AZ, GPA:
Activities and Honors
Received NAM(Navy Achievement Medal) for exemplary services during nine month yard period on-board DDG-100 USS KIDD.
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Resume Overview
School Attended
Maricopa Community Colleges - Estrella Mountain Community College