Skilled [Job Title] offering [Number] years' experience. Expert in sorting incoming and outgoing mail using automated processing equipment. Focused on maintaining high production goals when working in team-oriented environments.
Hardworking [Job Title] with [Number]-year background in customer-facing roles. Expert in mailing regulations, postage rates, and postage limitations. Highly organized and proficient in quickly sorting and distributing mail.
Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task] Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].
Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Selective service
Postal form proficiency
Pay scale proficiency
Postal service and product expertise
Computer savvy
Mail delivery
Service-oriented
Retail sales
Inventory control
Automated mail processing proficiency
Experience
12/2019 to 01/2020
Restaraunt WorkerMartin"s Restaraunt – City, STATE,
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
Checked menus to verify current selection availability and cleanliness.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Increased sales of key menu items through effective upselling.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
10/2017 to 05/2018
Diligent DriverParts Authority Inc. – City, STATE,
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Directed efficient product loading and checked load balance to prevent on-the-road incidents.
Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Contacted customers prior to delivery to coordinate delivery times.
Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
Went [Number] days operating motor vehicles without accident.
Obtained signatures needed to complete and process all paperwork efficiently.
Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Delivered rush merchandise on tight schedules to meet customer targets.
Verified sales orders before loading and unloading merchandise.
Successfully avoided time delivery delays by carefully planning best routes with GPS.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Coordinated with [Job title] to get delivery route information and changes.
Handled merchandise in accordance with product handling standards.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Drove up to [Number] miles daily using [Type] vehicle to deliver [Product or Service].
Maintained neat and professional appearance during every shift to promote positive company presence.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
Loaded and unloaded merchandise at stores and vendor locations.
Increased fuel economy by [Number]% through [Task] and [Task].
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Verified loads against shipping papers.
07/1995 to 02/2005
PTF ClerkU.S. Postal Service – City, STATE,
Weighed parcels, calculating costs based on type, total weight, and final destination.
Recommended and sold services such as insurance and tracking.
Delivered mail to residents and business within assigned area.
Set goals and operating procedures that maximized employee effectiveness.
Assisted customers in receiving oversized parcels by carrying items inside.
Operated mail processing equipment and manually sorted mail.
Help customers fill out change of address forms and reports for lost or stolen mail.
Optimized area coverage by setting and adjusting effective schedules.
Utilized factors such as package shape and final destination to sort into correct bins for delivery.
Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
Offered support and advice to newer personnel to improve performance.
Drove retail sales by promoting and selling stamps, envelopes and money orders.
Education and Training
Expected in 01/1987
Associate of Arts: Secretarial Science Chattahoochee Technical College - Marietta, GA GPA:
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