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respiratory coordinator of baptist sleep disorder resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly skilled and enthusiastic professional with more than 7 years of experience managing operations in patient care areas. Successfully oversee budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Effective coordinator offering excellent skills in customer service, telephone etiquette and issue response. Pursuing a similar position where focus and dedication are highly sought. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements. Reliable employee seeking respiratory position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level respiratory position in patient care environment. Ready to help team achieve company goals.

Skills
  • Epic Systems
  • Verbal and Written Communication
  • Critical Thinking
  • Time Management
  • Employee Supervision
  • Decision Making
  • Policy and Program Development
  • Process Implementation
  • Employee Performance Evaluations
  • Employee Work Scheduling
  • Employee Training Program
  • Administrative Staff Supervision
  • HIPAA Guidelines
  • Clinical Staff Management
  • Performance Monitoring
  • Resource Monitoring
Work History
09/2012 to Current Respiratory Coordinator of Baptist Sleep Disorder Northwestern Medicine | Bolingbrook, IL,
  • Oversaw all financial transactions and management functions
  • Ordered all supplies and kept check on inventory levels.
  • Scheduled sleep studies, managed pre-certifications and verified insurance coverage.

  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Increased patient satisfaction scores by 30% within three years.
  • Motivated and supervised 8 Respiratory Therapist and Sleep Technicians in delivering quality patient care.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
05/2011 to 08/2012 Respiratory Therapist Northwestern Medicine | Bonne Terre, MO,
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Assessed response to planned care through monitoring and recording patient condition.
05/2008 to 05/2011 Respiratory Therapist Ncr Corporation | Fort Wayne, IN,
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.
  • Managed and operated mechanical ventilators to deliver airway management.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
08/1996 to 05/2008 Customer Service Supervisor Quick As A Wink Cleaners | City, STATE,
  • Coached employees through day-to-day work and complex problems.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.

  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Education
Expected in 03/2012 to to Bachelor of Science | Respiratory Management Independence University, Salt Lake City, UT GPA:
Expected in 03/2008 to to Associate of Science | Respiratory Therapy Hinds Community College, Raymond, MS GPA:
Expected in 03/1993 to to GED | Richland High School, Richland, MS GPA:

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Resume Overview

School Attended

  • Independence University
  • Hinds Community College
  • Richland High School

Job Titles Held:

  • Respiratory Coordinator of Baptist Sleep Disorder
  • Respiratory Therapist
  • Respiratory Therapist
  • Customer Service Supervisor

Degrees

  • Bachelor of Science
  • Associate of Science
  • GED

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