Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-focused healthcare professional with strength in leading, clinical judgment and planning. Proactive leader with strengths in communication and collaboration. Proficient in leveraging operations, management and planning knowledge to promote best practice. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Patient referrals
  • Educating patients
  • Assessing patients
  • Respiratory treatments
  • Creating patient care plans
  • Customer care
  • MS Office proficiency
  • Organization
  • Business operations
  • Problem resolution
  • Communications
  • Team building
  • Relationship development
  • Team management
  • Supervision
  • Operational improvement
  • Planning and coordination
  • Administrative support
Respiratory Care Practitioner, 09/2011 - Current
Dean Health Waupun, WI,
  • Cared for patients by providing respiratory treatments using IPV, SVN and HFNC equipment.
  • In a typical 8 hours, evaluated and treated 10-12 patients.
  • Maintained patient medical records with treatment effectiveness and health outcomes.
  • Improved patients' respiratory condition symptoms by 90% through effective treatment plans.
  • Explained respiratory diagnosis information, treatments and prescription instructions to patients.
  • Interacted with patients, family members and physicians to coordinate and inform regarding patient care.
  • Conducted cardiopulmonary resuscitation and maintenance of airways.
  • Identified need for medical intervention by determining patient safety risks.
  • Evaluated patients with deficiencies and abnormalities within cardiopulmonary system and made medical decisions based on assessments.
  • Conducted therapeutic and diagnostic procedures with use of IPV treatment methods.
  • Adhered to all standards of excellence established for respiratory care and diagnostic services.
  • Administered medication and ventilatory support, including maintenance and management of life support systems.
  • Delivered services following guidelines established by Respiratory Care and Kaiser Permanate to keep company compliant.
  • Delivered services following guidelines established by Respiratory Care and Kaiser Permanente to keep company compliant.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Collaborated with others to discuss new healthcare improvement opportunities.
  • Delivered services following guidelines established by Respiratory Care and Kaiser Permanente to keep company compliant.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Operations Manager, 11/2001 - 12/2011
Enterprise Information Services San Diego, CA,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Analyzed strategic, core and support processes and recommended improvements to streamline processes.
  • Developed and implemented comprehensive preventive maintenance program that improved operational up-time by 95%.
  • Managed daily operations, including supervising multiple team members across 3 locations.
  • Implemented process improvements based on identification of productivity or quality issues.
Director of Facilities, 07/1998 - 10/2001
Busch's, Inc. Greater Detroit Area, MI,
  • Directed implementation of goals, policies, procedures and work standards for program success.
  • Reviewed incident reports to identify corrective actions to forward to CFO for resolution.
  • Oversaw contractor selection of service work contract bids with various department supervisors.
  • Planned facility improvements with work order priorities to maintain optimal operations.
  • Coordinated with CFO for bid specification, project development and support.
  • Identified facility infrastructure replacement and enhancements and developed budgets.
  • Collaborated with management team to identify and procure equipment and tools to increase safety and productivity.
  • Conducted performance feedback to evaluate work of employees to meet performance standards.
  • Developed annual and multi-year work plans to meet business needs.
  • Utilized resources to expand services within established budget.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Managed team of employees, daily progress reports and overall project planning.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Minimized costs by working and negotiating with multiple suppliers.
Regional Operations Manager, 06/1997 - 07/2001
Acuren Bellingham, WA,
  • Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
  • Recruited and trained store managers to enable adherence to common standards and procedures.
  • Created reports and established processes to assist with loss prevention and budget maintenance.
  • Coordinated equipment sales and service functions to enhance efficiency and deliver optimum customer service.
  • Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Visited approximately 7 locations weekly to ensure each location as fully functional and operating effectively.
  • Improved regional processes by coming up with effective methodologies to handle customer complaints.
  • Supported community outreach initiatives by partnering with local organizations.
Education and Training
Associate of Science: Business Administration, Expected in 04/1994
Modesto Junior College - Modesto, CA,
Bachelor of Science: Health Sciences, Expected in 12/2019
Southern New Hampshire University - Hooksett, NH
Master of Science: Healthcare Administration, Expected in 01/2020
Southern New Hampshire University - Hooksett, NH

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School Attended

  • Modesto Junior College
  • Southern New Hampshire University
  • Southern New Hampshire University

Job Titles Held:

  • Respiratory Care Practitioner
  • Operations Manager
  • Director of Facilities
  • Regional Operations Manager


  • Associate of Science
  • Bachelor of Science
  • Master of Science

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