Residential Services Supervisor resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
U.S. Army 25s Satellite Communications E-Company 36th Signal Battalion
U.S. Army 75th Ranger Regiment
U.S. Army 82nd Airborne Division
Ranger School- Ft. Benning, GA
Jump School- Ft. Benning, GA
Squad Leader Camp Walker, Korea, Base Defense Force(BDF) Special Unit
Florida Metropolitan University Graduate- Criminal Justice
Wayne Community College Graduate- Basic Law Enforcement Training
Arkansas State University Graduate- CDL Driving School

Core Qualifications
  • Weapons Training
  • M16A2 Assault Rifle
  • M203 Grenade Launcher
  • AT4 Rocket Launcher
  • M60 Machine Gun
  • M80 Saw Machine Gun
  • 9mm Beretta
  • 40 Cal. Glock
  • 45 Cal. Glock
  • Remington 12 Guage
  • Hand to Hand Combat
  • Ryuken Dux
  • Jujitsu
  • Karate
  • Kempo
  • Taekwondo
  • Wing Chun
11/2011 to Current
Residential Services Supervisor Perdue Farms, Inc Perry, GA,
  • Conduct staff personnel actions as warranted, including performance appraisals, disciplinary actions, positive reinforcements, hiring and termination recommendations.
  • Ensure all standards and regulations are met.
  • Periodically monitor all shifts.
  • Ensure that integration of developmental and programmatic services occurs; ensure that objective training occurs and activity schedules are followed.
  • Monitor CS notes, data collection and training in the residential setting.
  • Review shift reports on a daily basis.
  • Ensure the correction of deficiencies noted by internal or external audits or surveys.
  • Routinely assess the condition of homes, furnishings, grounds, and vehicles, and report all findings to appropriate persons.
  • Conduct monthly residential inspection of all homes and forward to the Facility Support Coordinator.
  • Conduct monthly staff meetings with paraprofessional staff.
  • Ensure that staff completes needed training.
  • Ensure prompt reporting and investigation of staff injuries.
  • Ensure adequate staff to population served ratio on all shifts.
  • Facilitate/monitor group problem solving sessions (residential meetings) Encourage/monitor population served adherence to NOVA Star Program.
  • Conduct NEO as needed to ensure new staff are abreast of rules, regulations, procedures, and guidelines in the residential setting along with their responsibility as a paraprofessional.
  • Bi-weekly review and approval of time sheets for all staff in the residential setting.
  • Ensures that consumer's belongings on hand are inventoried, adequate and appropriate.
  • Report consumer needs to the Treatment Coordinator.
  • Supervises and directs the activities of assigned staff.
  • Participate in workshops, seminars, etc., pertinent to Residential Services Supervisor activities as approved by the Director of Residential Services/Program Director.
  • Complies with all NOVA policies and procedures and CARF standards.
08/2009 to 10/2010
Skip Tracer Moffat County Craig, CO,
Traces skips for creditors or other concerned parties: Searches city and telephone directories, and street listings, and inquires at post office.
Interviews, telephones, or writes former neighbors, stores, friends, relatives, and former employers to elicit information pertaining to whereabouts of skips.
Follows up each lead and prepares report of investigation to creditor.
Trace individuals for purposes of serving legal papers.
Contact debtors by mail or phone to attempt collection of money owed.
2008 to 06/2009
OTR Driver USA Truck City, STATE,
OTR driver entails conveying of goods, raw materials, equipment, and sometimes wastes or chemicals between terminals or locations.
The OTR driver is also responsible for inspecting the truck before and after each travel, carrying out minor mechanical or electrical repairs, and reporting major break down to the dispatcher.
He/she must make sure that the vehicle is kept neat all the time.
To this end, he/she is supposed to vacuum clean the interior of the vehicle and wash the outside before and after each delivery.
It is also expected that the driver maintains a log book to record all his/her work details – hours travelled, miles covered, expenses incurred on licenses, and repairs.
In addition, he/she must be licensed to operate or drive heavy duty vehicles.
He/she must also be physically strong so as to be able to assist in loading and unloading the truck.
An OTR driver ought to be able to sit and drive for long hours and must feel comfortable spending hours, sometimes days or weeks away from home.
An in-depth knowledge of road signs and regulations is also imperative for this role, just as the ability to find routes and locations using maps and GPS devices.
Above all, the driver must ensure safe conveyance of freights to supposed destinations.
01/2004 to 10/2007
Deputy Sheriff Hillsborough County Sheriffs Dept. City, STATE,
 Under general supervision, exercises responsibilities for the enforcement of state and local laws relating to public safety and welfare.  Exercises independent judgment in dealing with dangerous or unusual situations, exercising safety practices and procedures.  Works under stressful, high risk conditions.  Reports to assigned Sergeant or Lieutenant.
Specific Duties and Responsibilities:    
Patrols an assigned district in a patrol car on assignment for the purpose of observing the area for possible criminal activity or other conditions that could endanger public safety
investigating complaints, and enforcing laws; maintains high visibility.    Investigates and reports accidents, dangerous or defective streets, sidewalks, traffic lights, or other hazardous conditions.   
Investigates crimes, interviews witnesses, complainants, and victims; and gathers physical evidence and preserves for court; conducts follow up investigations as needed.   
Enforces all felony and misdemeanor laws of Florida.   
Apprehends, arrests and detains criminal suspects and law violators when necessary; follows proper procedures when making arrests.    Serves warrants, summonses, subpoenas, civil and other official papers.   
Serves as witness in court and provides evidence in court as required.   
Responds to emergency calls, such as robberies, burglaries, kidnappings, assaults and murders; and practices safety procedures in answering and responding to calls.   
Checks residential and commercial property for security as requested; checks on Senior Citizens as requested.   
Assists motorists in various situations as needed.   
Contacts complainants and/or victims of crimes within a reasonable length of time; keeps complainants or victims informed of progress of investigations.   
Investigates and reports fires or other related events; keeps bystanders out of danger; safeguards property; and renders first aid in emergency situations.   
Prepares, processes, and/or transmits various reports as required.    Records information concerning events that took place during tour of duty, and records such activity in the manner as prescribed by the department.   
Maintains weapons and equipment in functional and presentable condition.   
Transports mental patients and prisoners to prescribed locations as necessary.   
Accounts for and transports evidence coming into custody.   
Answers questions asked by the general public, works with juveniles and adults in related matters; refers public to person or agencies which can provide further assistance as required.   
Works under stressful, high risk conditions.    Takes decisions at the crime scenes which may be centered around life or death situations; decisions are based on the safest procedures to be followed to ensure safety to individuals involved and fellow officers/members of rescue team.    Performs special projects as directed by the Sheriff.    Watches for wanted or missing person and lost children; administers first aid to the injured in emergency cases; and reports stray animals as necessary,   
Attends shift meeting, seminars, and training sessions as required to remain knowledgeable of operations and promote job performance.    Attends required periodic training sessions and seminars; participates in required physical fitness activities.   
Maintains required level of proficiency in the use of firearms, and evasive action/driving skills.   
Takes active charge in serious or unusual situations.
08/1996 to 01/2004
25S Satellite Communications System Operator Maintainer U.S. Army City, STATE,
Installs, configures, operates, aligns, conducts performance tests, and performs unit and direct support maintenance on satellite communications equipment and associated devices.
Conducts stressed and unstressed network operations. Performs quality control tests on circuits, trunk groups, systems, and ancillary equipment. Installs, operates, performs strapping, restrapping, preventive maintenance checks and services and unit level maintenance on communication security devices. Prepares system and equipment related forms and reports. Installs tactical satellite antenna equipment. Operates and performs preventive maintenance checks and services on assigned communications equipment and vehicles. Installs, operates, and performs preventive maintenance checks and services on power generators.
Provides technical assistance to subordinates engaged in the operation and maintenance of satellite communication systems. Identifies and reports electronic jamming and deception, and applies appropriate electronic countermeasures. Performs complex and multifaceted tasks associated with stressed and unstressed network operations.
Supervises and performs alignment, control functions, and direct support maintenance on assigned communications equipment. Ensures backup equipment, spares, and repair parts are available to sustain system operations. Compiles system and network statistics for reports.
Expected in 1996
High School Diploma:
Goldsboro High School - Goldsboro, NC
Expected in 2003
: Basic Law Enforcement Training
Wayne Community College - Goldsboro, NC
Expected in 2007
: CDL Driving School
Arkansas State University - Newport, AK
Expected in 2006
Associate of Science: Criminal Justice
Florida Metropolitan University - Tampa, Fl
Professional Affiliations
Society for Technical Communications (STC)
Fraternal Order of Police (FOP)
Association of Information Technology Professionals (AITP)
Weapons Training (FT. Jackson SC, Ft. Gordon GA, Ft. Benning GA)
Hand to Hand Combat Training (Ft. Benning GA)
Martial Arts Training (Ryzonpaku, Tokyo, Japan)
Enhance Interrogations Techniques (Ft. Benning GA)
Subject Control and Arrest Techniques (BLET Goldsboro, NC)

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Resume Overview

School Attended

  • Goldsboro High School
  • Wayne Community College
  • Arkansas State University
  • Florida Metropolitan University

Job Titles Held:

  • Residential Services Supervisor
  • Skip Tracer
  • OTR Driver
  • Deputy Sheriff
  • 25S Satellite Communications System Operator Maintainer


  • High School Diploma
  • Associate of Science

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